Because of the recent development in the e-commerce business, the global marketplace has been transformed. When it comes to shipping logistics, ensuring customer loyalty to online businesses requires a focus on improving the last-mile delivery procedure – the point at which the parcel is delivered to the recipient’s home.
On the other hand, delivering to the final mile has its challenges. In the e-commerce supply chain, the final mile is the most time and money-intensive. At the same time, last-mile service should prioritize timely delivery to boost brand loyalty and consumer satisfaction.
Here we will look at some Last-mile Delivery Logistics Problems and solutions.
- Late Deliveries-
This is one of the most common problems shipping and delivery organizations face. When deadlines are missed, businesses pay a heavy price. In the long run, delivery delays degrade the brand’s reputation, raise customer churn, and lower profits.
The only to ensure on-time delivery is to develop an effective method for the last mile. The answer is to devise a route planning method and ensure that all communication is open and transparent.
LocoLogic, on the other hand, includes a live tracking feature. The dispatch, shipment, and out for delivery statuses will be included in the order status, whilst the delivery status will include the location specifics on where the parcel has arrived.
Like Amazon, your clients can track the delivery on a map in real-time and view the estimated arrival time. Customers can also use the application to contact the delivery person if they have any questions. Dispatchers have access to a single map that shows all of the deliveries.
- Unpredicted Issues-
Last-mile delivery may be disrupted if a packed commodity is in transit due to unforeseeable events. A strategy for promptly delivering the required answer must be readily available.
In case of an emergency, Locologic offers mobile applications for Android and iOS smartphones that allow users to access order and delivery information conveniently. Customers and drivers will be updated by SMS about each step of the order and delivery process from when the order is confirmed until the product is successfully delivered.
In addition, customers can leave helpful comments on their orders and deliveries, which will be taken into account to enhance the services provided.
- Poor Route Planning-
It might be difficult for newbies to determine a route due to the many variables involved. Poor route design can lead to delays in deliveries, increased customer annoyance, and astronomical costs. Effective route optimization can overcome this issue. Increased accuracy in delivery times reduces the costs associated with delays.
At LocoLogic, the program automatically offers the optimum route, vehicle, and driver based on the new orders’ load and location. It also displays the quickest route map for all order destinations, allowing faster delivery. Changes can be made to any automatic dispatch. Driver assignment can also be done manually.
In Conclusion: Why Choose Logologic?
Locologic is an enterprise system for maximizing last-mile delivery options for 3PL businesses, merchants, and e-commerce suppliers. Our last-mile distribution platform is both speedy and efficient. Locologic connects to various order systems and imports real-time orders using APIs.
In addition, we provide up to 40 hours of free integration and programming for all paid plans, ensuring that your account is ready to use straight away. We are a leading logistic solution supplier with several alternatives to meet the needs of various enterprises, making us the obvious choice for Last-Mile Delivery Logistic Solutions.
Do you want to know more about the delivery driver app? Feel free to connect with us.