How to Start an Online Grocery Delivery Business?

Do everyone like shopping? Perhaps everyone loves to eat but not to shop much. In this busy world, plenty of people are happy to pay someone to get their groceries. Here comes the birth of an online grocery delivery business. 

A grocery delivery service will do the shopping for people and delivered to their doorsteps. The service providers will partner with grocery wholesalers and offer special services to customers. 

online grocery delivery business

The service will make you a money-maker if you have a reliable vehicle and have time to drive. According to studies in developed countries like the US, UK, etc  60% are shopping for groceries online. 

Learn how to start your own Grocery Delivery Business and whether it is the right fit for you and build a Grocery delivery app.

What are the steps to start a grocery delivery business?

Online grocery delivery business is a perfect business idea. So are you ready to take the next step?

Here are the simple steps you need to follow to start your grocery delivery business. These steps will ensure that your new online business is well planned out, registered properly and legally adaptable.

STEP 1: Plan your Online Grocery Delivery Business

Before starting your business you need to do is to develop an online grocery delivery service business plan. Strategic planning will make you a successful entrepreneur. You have to know your customer base before you begin your grocery delivery business. We had made some research and here are a few important topics you need to consider: 

  • What are the costs involved?
  • Who is your target market?
  • How long it will take you to reach a break-even point?

What are the costs involved in opening an online grocery delivery business?

You don’t need a formal place to start a grocery shopping service business. All you need is a reliable vehicle and smartphone. You have to invest in the technology side so your customers have an easy way of ordering. For making grocery deliveries you need some essential tools according to your business needs. You need to ensure your drivers, their payment and budget for marketing as well. 

Who is your target market?

The target market is anyone who looking for time-saving services. Others, those who are unable to drive to the store and those who are running a busy schedule. 

How does a grocery delivery business make money?

In the grocery delivery business, the members are charged with a membership fee for the provided services. And also get charged based on the food quantity and the distance to the destination. Profits of the grocery delivery services are made by charging 10%-15% markups for the food you sell. And this leaves you with a profit of more than $10,000 including delivery fees and membership fees. 

Step 2: Use the business model of the e-commerce stores

Use the business model of e-commerce stores for an online grocery delivery store. Many of the e-commerce platforms like Amazon Prime, Instacart, etc had made their online grocery store in the same manner. 

  1. You have to connect with business owners, vendors, local groceries, wholesalers, customers, and distributors.
  2. Build a strong grocery delivery network to ensure timely delivery to your customers.

Step 3: Build the brand for your grocery business

You need to develop marketing strategies for your business on reliability, fast grocery delivery, and great customer service. A strong brand will help your grocery business stand out from competitors.

Step 4: Establish the web presence of your online grocery business

For the success of your online grocery delivery business, you need to establish the web presence of your delivery service. Build a website as the face of your business.

It will allow customers to learn more about your company. See the steps to take on how to build an online business. Use social media to attract new customers and clients.

Your website needs all the features that an online delivery store required. If you want to start an online grocery delivery business from scratch you need a perfect business plan. Hire software developers for this approach. But the approach is time-consuming and requires huge investment.

Do you know how to choose your software developers? Or else you can go for outsourcing. Outsourcing teams will do development more peacefully. 

There are many ready-made clone scripts available online which are open-source and you can customize according to your requirements. Let’s have a look at why the last-mile delivery business is an important part of eCommerce providers.  

Challenges of online grocery delivery business

  • Storage and Delivery Infrastructure

For online grocery stores, the entire chain from manufacturers to store and from there to customers must be very robust and time-efficient. The storage infrastructure would add up the cost of business operations by storing food products and delivering in refrigerated chambers. To compact this challenge: 

  • Integrate an inventory management system API with your grocery store to reduce storage cost & wastage. 
  • Partner with a reliable delivery service provider 
  • Segment networks to manage deliveries better and faster
  • Low-Profit Margin and Quality Assurance

Everyone shop online for better prices. The online service provider faces the challenge of competitive pricing. It is difficult and loss of money by maintaining the storage infrastructure, supply chain. In the case of vegetables and fruits, customers buy after checking freshness and quality. But while shopping online this option is not possible. So to buy groceries online by customers is the challenge.

As a solution to these problems:

  • Add non-perishable food products to your store. You can ad like packaged food, household items, etc as their storage and delivery cost less. 
  • Merge your online and offline grocery business to enhance the customer experience. 


The entrepreneurs must be aware of the challenges of the online grocery delivery business before starting it. As most people are relying on online shopping the online grocery business idea will fit perfectly in the current statics. Learn how to leverage technology, trends, and tactics. If you are very much aware of the strategies and trends then you can easily serve your target customers with online grocery business.