Why Independent Pharmacy Need a Delivery Driver App?

Medicines are an essential part of our life. To collect the prescribed medicines, one has to go to the pharmacy and have to wait in large lines. Sometimes after holding up in a queue for a long time, you came to know that particular medicine is not-in-stock, which is disappointing. 

However, an on-demand pharmacy delivery app can bring significant changes in the pharmacy business. Pharmacy on-demand services offer medicine delivery at the customer doorstep, which is beneficial for the growth of your business and gives you a unique identity. 

An independent pharmacy service can be set up by a single person or under the partnership. It is possible to manage the entire on-demand pharmacy delivery from a single platform to your customers. 

More than 22000 independent pharmacies serve patients across the country. Many of the patients are mobility limited. As a result, to serve their customers better, these pharmacies offer medicine delivery service.

on-demand pharmacy app

Need for on-demand Pharmacy applications

Nowadays, we are ordering food, taxi, grocery, clothes, and many more products and services at our doorsteps. Then why don’t we order medicines? As it is one of the fundamental things of our life, it is essential for the pharmaceuticals to create a medicine delivery app. 

So, Why customers are going for an on-demand pharmacy app? 

It’s very convenient: Using an on-demand pharmacy delivery system, anyone can order medicines with the prescription—now no need to waiting in long lines. 

Opened 24/7: The medical shops might not be open for 24/7. But with on-demand pharmacy ordering and delivery app, patients can order at any time from anywhere. 

Out-of-stock: Waiting for a long time in a medical shop line, and then you came to know that the prescribed medicine is out-of-stock. This is disappointing. However, with an online medicine ordering app, you can check the availability of specific medicines. 

When a patient is shopping for Rx/OTC fever medicine, transferring the prescription and looking for an alternative, for such customers, needs the independent pharmacies to have more time. 

The benefits offered by Independent Pharmacies to their customers are: 

  • No Waiting Time 
  • Extra Services are available 
  • Custom Orders are possible 
  • Home Delivery Services

Why is Medicine Delivery Apps growing faster?

Saves Time: The success of an on-demand medicines delivery app is, the patient gets the required medicines with few swipes and clicks, which is a time-saving and convenient method. 

Saves Money: You can buy medicines online with discounts and buy medicines from the best drug store using various coupons               

Informative: The app gives the medicine details search by the user, and it helps to create more awareness about the medicines. 

These reasons are enough for one to have an on-demand pharmacy delivery app.

 How does an on-demand pharmacy driver app work?

Historically the deliveries are managed manually. The deliveries are manually separated into different zones based on zip codes. Besides, drivers or pharmacy staff would call the customers to make sure they are available to receive the medicine or equipment.

A delivery management system can automate and improve the process. It can assign drivers to each delivery based on the most efficient routing so that the total miles driven by all drivers would be the least. Other methods, like the fastest delivery or lowest cost, are also possible.

The platform contacts the users with ETA and well as tracking URL so the users can see the delivery on a map. This eliminates unnecessary back and forth calls with service providers and frustrated customers.

There are many ways to integrate pharmacy POS systems. A common practice is to print bar codes or QR codes with the delivery address. A scan by a traditional bar code scanner enters the delivery info into the platform. Alternatively, the delivery information can be exported as a batch to the delivery management platform.

When an item is delivered, the driver can take a picture and signature from the customer on the mobile device as confirmation. 

An on-demand pharmacy driver app includes customer notifications to driver, real-time GPS tracking, and can update the status of delivery.

Which are the key players in the market?

Here are some of the players who witnessed the success of the on-demand pharmacy ordering and delivery app.

PillPack: PillPack is a leading on-demand pharmacy company in the U.S.

NetMeds: Netmeds is an Indian online medical store that provides reliable and affordable medicines. 

Medavail: Medavail is an innovative self-service pharmacy 

The features you can expect in the on-demand pharmacy app are an option to sort medicines, upload the prescription, and the user can schedule the date and time of delivery, multiple payment options are available. 

Do you have an Independent Pharmacy?

Are you running a pharmacy business? 

Are you searching for an on-demand pharmacy driver app? 

Then you are at the right place! Locologic can help you to make the delivery faster. 

Integrating with Locologic will make your store to run a huge business. Locologic is a driver app that helps your customers to receive their medicines in the doorstep.

When the user makes an order, and the store owner accepts the order, the diver will get a notification while the order is ready to deliver. Real-time order tracking system will help customers to track their medicine orders. 

So, It is clear that the on-demand ordering system and delivery app is the most profitable business in the industry. 

If you have an independent pharmacy, contact us.

Learn the working of delivery driver app.

Give your pharmacy business a new unique identity by providing your customers an easy to buy medicines and deliver with our driver app solution. 

We provide mobility solutions to entrepreneurs who are looking for an online medicine delivery app to manage medicine delivery service. 

Third-Party Delivery vs Own Delivery for Restaurants

Restaurants of all sizes are becoming increasingly aware of the importance of an outstanding delivery service for end-customers. Same day delivery, personalized delivery time options and free delivery have all become more critical as restaurants start competing mostly on the quality of the customer experience they can provide.

Restaurants probably couldn’t afford to overlook the trend in food delivery. Most restaurants prefer third party delivery services like Uber Eats, GrubHub or Postmates, etc. because the cost of handling in-house food delivery models and delivery personnel is significantly high.

The other side to the tale is the restaurants preferring to own the end customer experience, and therefore investing in creating an in-house delivery model.

Let’s compare the two available options by looking at the pros and cons of these models. 

Own Delivery for Restaurants

Third-Party Delivery Services: 

Third-party delivery means outsourcing the delivery services to a third-party company. While there are many advantages of starting own delivery system for your restaurant, we will go through these in the next section – using a third-party delivery model has its significant benefits.

Most notably, according to a study, 63% of young adults use third-party delivery apps. There are two types of delivery options in third-party delivery services i.e., you can link with online food aggregators (e.g., Swiggy, Zomato, UberEats). Otherwise, you might recruit people from different companies that would work solely for you. 

Pros of Third-Party Delivery Service: 

  • Utilizing a third-party model can bring you the new business because each platform brings its loyal customers and target audiences, some of which you may not be able to reach on your own. This expanded accessibility can be particularly handy for small enterprises and startups. You can also collaborate with as many distribution partners as you need, so you can significantly extend your scope. 
  • Choosing to outsource delivery will reduce the fixed costs as you don’t have to pay the delivery workers any salaries and you don’t have to pay the insurance costs also. 
  • Working with third party companies allows you to work with a professional group of staff. You don’t have to think about spending time, energy or any of your resources on employee training. These companies provide you with an excellently trained team that treats every customer order with the utmost care. 
  • Outsourcing delivery lets you concentrate on your main business: cooking delicious meals and delivering enjoyable customer experience. 

Cons of Third-Party Service: 

  • Delivery companies regularly charge high commission fees. Such payments may not be feasible depending on the company you operate and the margins, even with the facilities and expertise you’ll get in return. 
  • Third-party service provider involves a loss of control over one of the most significant customer experiences shaping aspects. Your business does not influence whether the company you pay is making mistakes or delivering the service that your clients want. While you do not influence this, insufficient staff training from third-party providers will affect your company. You will train the delivery personnel at the exact delivery standards that your company and its customers need, at least with in-house. 
  • Dealing with third party companies will leave you with no personal customer data. When it comes to your advertising campaigns or other marketing strategies, this will become relevant. Lack of customer data could have an effect on your revenue in the longer term because customer retention would be limited. 
  • While the fixed costs of introducing in-house delivery are higher, you can find that third party delivery undermines long-term productivity because the third-party company has to pay a fee on every order. 

Own Delivery Service: 

A restaurant may hire and invest in training a few food delivery employees to work at their restaurant. Hiring an in-house delivery fleet would guarantee that you have full control of their outside restaurant facilities, management, and activities. According to a study, 78% of delivery orders are placed through the restaurant itself, whereas only 22% of the orders are placed through third-party delivery companies. 

Pros of Own Delivery Service: 

  • Your restaurant will take back control over the entire delivery process by not outsourcing the delivery. Today, delivering top-notch customer experience is vital for getting them to order again, so it may be a smart decision to keep the delivery process in-house. You will not only be able to train the delivery team; You are able to train the delivery team and can choose your own business model and product offering. 
  • Reduced issues relating to communication. Just two parties collaborate for distribution of your company and its end-customer, reducing any possible communication barriers or breakdowns in order and delivery. 
  • An in-house delivery executive may take less time to deliver your order as it handles only requests from a particular restaurant. In contrast, a third-party food delivery executive may process multiple restaurant orders at the same time. 

Cons of Own Delivery Service: 

  • Establishing delivery services require capital and know-how. You need to buy a fleet of delivery vehicles, and you need to choose a secure payment system, pay for insurance for your drivers, find out how to manage deliveries and how to store and transport food, think about safe packaging. The ability to scale up your business depends on how much resources you have, and not how much money you have. 
  • When things go badly with an in-house model and customers end up disappointed, you can’t pass the buck on to a third-party company. With this method of distribution, you take full responsibility for bad experiences. 
  • You have to train the employees you hire for managing your delivery service that can be quite hectic and cost both time and money. 

While taking the case of own delivery business you require many things like a truck or any vehicle, drivers, an online portal to get orders, notifications, updations for delivery and new order, etc.

So, If you are stuck at how to start a delivery service Locologic can help you to build a delivery platform for your business. See how does it work?

Conclusion: 

For small and medium-sized restaurants, third party model is best suited, whereas the in-house model is the best for large enterprises. 

Now you will be confused about how to start your own delivery service. Initially learn about how does delivery driver app work in many cases.

So, Both third-party and in-house models have both advantages and disadvantages. Before making a final decision, compare the choices to decide which form of delivery is best suited for your business.