How Last Mile Delivery Optimization Improve Your Logistics

last-mile delivery

Last-mile delivery is the final stage of the delivery process from the logistics hub to the end-user. Businesses that offer delivery of goods are ready to pay for personalized last-mile deliveries.

It will also encourage returning customers while the last-mile delivery service is more fast and predictable, highly flexible with real-time tracking and operations efficiency. 

While most of the great companies have many ways to conduct the delivery experiments, other businesses are facing last-mile delivery costs and challenges within their budgets. The last-mile logistics are sometimes unpredictable and inefficient when there is a shortage of drivers or due to the high cost of fuel.

From choosing the right delivery partner to integrating with the right last-mile delivery software platform, each aspect of the standard delivery operations should be taken into account. 

The following last-mile delivery tips will help you to implement the best last-mile delivery strategy for any business with low cost and helps to improve customer experience. 

Last-Mile Delivery Tips

Flexible Delivery Options

Flexible deliveries will increase customer satisfaction. Customer needs the purchased products to be delivered according to their demands. It can be the same day or within a week. 

Real-time Tracking

The real-time tracking system will help both users and companies to get proper real-time visibility. A real-time tracking system will send notifications to customers and shippers. It will be easy for the consumers to know when it is shipped, and when it will arrive. 

Optimize Driver Routes

Issues regarding incomplete deliveries and wrong delivery routes can be solved using road mapping software. It will help drivers to plan their routes. Companies can inform the driver if the selected route has traffic or if there are any short cuts to the destination.

Share your delivery expectations

If you are outsourcing delivery with a third party, ask them to follow your policies. In case, If mistakenly the ordered package causes any damage, let the driver know not to deliver that package which will make a bad impression between the retailer and consumer. 

Find your right delivery partner

There are a lot of last-mile delivery services available today, so choose the right one for your eCommerce store. Invest your time for the research and check if your delivery partner has any specialization and what all technical solutions are they providing. 

Money Back Guarantees

Fast returns will increase the purchase of more than free returns. Instead of solving the problems, the best option is to start with proper return policies. 

Outsourcing

Most retailers outsource the last-mile delivery to their right provider which will also create a good customer experience. 

Wrap-Up

Last-mile delivery is the most significant element of logistics. While the demand for a systematic last-mile delivery drives the companies to opt for a better solution, they have to figure out the best that fits their business.

A powerful last-mile delivery solution can boost your last-mile delivery which will also pay a way to increase profit and take your company to the next level. 

The above tips are the solutions for how to improve last-mile delivery.  If your business needs a last-mile delivery software then integrate your business with us.

GloriaFood Integration in Locologic

order management system

As your business grows, the order management process will become clumsy. There are various procedures to maintain an ideal order management system. Track customer orders, Fulfill the orders and receive payment. Things will be difficult if there is a lot of open orders at a time.

An Order Management System provides information about the database of customers and vendors, returns and refunds of customers, billing and payment details and order processing information. If your order management system is integrated with a logistics company, therefore, It will allocate the customer order automatically to the last-mile delivery partner to deliver the product. 

LocoLogic is a smart and easy way to connect with local deliveries. Locologic connects with order management systems to get delivery orders into your Locologic platform. It can be efficiently assigned to your drivers for delivery. 

Restaurants using GloriaFood’s can use Locologic for delivery management.

GloriaFood is a powerful and intuitive online restaurant ordering system that enables your customers to place orders from your website, Facebook page & mobile app. You can assign drivers manually or automatically in the Locologic dashboard for the new orders.

New Integration in Locologic

Locologic has made its new integration with GloriaFood

GloriaFood is an online ordering system for restaurants that enables your customers to place orders from your website, Facebook page, and mobile app.

The new orders of GloriaFood can be loaded in the dashboard of Locologic. You can assign drivers to Locologic manually or automatically for new orders.  

Dashboard (Business Owner) : 

The map-based interface of Locologic will simplify your business operations from a single dashboard. You can assign drivers manually or the system itself will assign drivers for particular deliveries. You don’t want to worry about your driver, Locologic will allow you to manage and track your orders. Using open APIs Locologic will fetch orders and assign tasks automatically based on the distance. Your customer will get a notification when the delivery agent starts, reaches and finish the task. 

Driver App

Pick-up the delivery and update the status as delivered or not delivered. For easy navigation, the driver can use the map for getting directions to the place of delivery which includes real-time traffic information and find the shortest route. Call your customer from My deliveries and update the status, comments, photos as proof of delivery.  

Feature list of Locologic

The new user features added in Locologic are:

  • Customer Section
  • Add customer report
  • Add customer option in adding delivery 
  • Admin can edit delivery status, login details, and driver login

If you require integration with your order management system, contact us and we will add it for free of cost.