Because of the recent development in the e-commerce business, the global marketplace has been transformed. When it comes to shipping logistics, ensuring customer loyalty to online businesses requires a focus on improving the last-mile delivery procedure – the point at which the parcel is delivered to the recipient’s home.
On the other hand, delivering to the final mile has its challenges. In the e-commerce supply chain, the final mile is the most time and money-intensive. At the same time, last-mile service should prioritize timely delivery to boost brand loyalty and consumer satisfaction.
Here we will look at some Last-mile Delivery Logistics Problems and solutions.
Late Deliveries-
This is one of the most common problems shipping and delivery organizations face. When deadlines are missed, businesses pay a heavy price. In the long run, delivery delays degrade the brand’s reputation, raise customer churn, and lower profits.
The only to ensure on-time delivery is to develop an effective method for the last mile. The answer is to devise a route planning method and ensure that all communication is open and transparent.
LocoLogic, on the other hand, includes a live tracking feature. The dispatch, shipment, and out for delivery statuses will be included in the order status, whilst the delivery status will include the location specifics on where the parcel has arrived.
Like Amazon, your clients can track the delivery on a map in real-time and view the estimated arrival time. Customers can also use the application to contact the delivery person if they have any questions. Dispatchers have access to a single map that shows all of the deliveries.
Unpredicted Issues-
Last-mile delivery may be disrupted if a packed commodity is in transit due to unforeseeable events. A strategy for promptly delivering the required answer must be readily available.
In case of an emergency, Locologic offers mobile applications for Android and iOS smartphones that allow users to access order and delivery information conveniently. Customers and drivers will be updated by SMS about each step of the order and delivery process from when the order is confirmed until the product is successfully delivered.
In addition, customers can leave helpful comments on their orders and deliveries, which will be taken into account to enhance the services provided.
Poor Route Planning-
It might be difficult for newbies to determine a route due to the many variables involved. Poor route design can lead to delays in deliveries, increased customer annoyance, and astronomical costs. Effective route optimization can overcome this issue. Increased accuracy in delivery times reduces the costs associated with delays.
At LocoLogic, the program automatically offers the optimum route, vehicle, and driver based on the new orders’ load and location. It also displays the quickest route map for all order destinations, allowing faster delivery. Changes can be made to any automatic dispatch. Driver assignment can also be done manually.
In Conclusion: Why Choose Logologic?
Locologic is an enterprise system for maximizing last-mile delivery options for 3PL businesses, merchants, and e-commerce suppliers. Our last-mile distribution platform is both speedy and efficient. Locologic connects to various order systems and imports real-time orders using APIs.
In addition, we provide up to 40 hours of free integration and programming for all paid plans, ensuring that your account is ready to use straight away. We are a leading logistic solution supplier with several alternatives to meet the needs of various enterprises, making us the obvious choice for Last-Mile Delivery Logistic Solutions.
Do you want to know more about the delivery driver app? Feel free to connect with us.
For 3PL firms, merchants, and e-commerce providers, Locologic is an enterprise solution for maximizing last-mile delivery alternatives. Our platform for last-mile distribution is both quick and efficient. Every driver may access delivery details and update their status, including proof of delivery, using our driver mobile app.
Locologic uses APIs to connect to various order systems and real-time import orders. We provide up to 40 hours of free integration and programming for all paid plans so that your account is ready to use right away. We are one of the leading logistic solution providers, and we offer a variety of options to suit the demands of various organizations. Today, we’ll explain why you should use locologic to integrate your eCommerce business.
Logistics for eCommerce Businesses with Locologic
Receiving an online order, arranging for the item, packaging, generating an invoice, organizing payment, dispatching, and delivering the item to the customer’s doorstep are all examples of forwarding logistics for an eCommerce company. The time taken to receive an order and distribute it is determined by the availability of the material and the consignee’s location. A supplementary delivery charge may be required for particular areas.
It is the seller’s responsibility to notify the consignee of the exact position of cargo by tracking SMS or email alerts from the time of dispatch till delivery of a consignment.
You can accept your food deliveries into the LocoLogic platform and allocate them to your drivers for easy delivery by connecting to most order systems. Because we’re the best in the business, we’ll integrate with your order system at no charge to you. Do you know the issues to consider in your food delivery business?
You can accept your food deliveries into the LocoLogic platform and allocate them to your drivers for easy delivery by connecting to most order systems. Because we’re the best in the business, we’ll integrate with your order system at no charge to you.
The bond between Drivers and eCommerce Company
Customer relationships are crucial for any logistics or online retail organization. Delivery guys, the face of an eCommerce company to customers, develop this bond. Customers want delivery boys to be well-behaved and patient. Complaints must be addressed with assurances that they will be resolved as soon as possible.
Therefore, it is preferable to hire delivery boys with a positive attitude. Drivers are an essential component of this system. You can register your drivers with the system and allocate them to deliveries. It also includes a driver app that allows them to view delivery details and update their status after delivery completion.
Logistics also necessitates a deep understanding of regions, highways, road conditions, and legislation governing the movement of products and transportation laws. The main goal of establishing a logistics unit is to deliver parcels considerably more quickly, safely, and accurately. The only people who can do it better are drivers. Get a detailed idea of, How does the delivery driver app work?
We value Customer Opinion:
We want to make things easier for our customers, so we have particular systems to keep them informed about their packages – a handy feature for eCommerce companies. Customers and drivers will be updated by SMS about each step of the order and delivery process from when the order is confirmed until the product is successfully delivered.
For easy access to order and delivery details, Locologic offers mobile applications for both Android and iOS smartphones. For Enterprise customers, we can Whitelabel the apps. In addition, customers can leave helpful comments on their orders and deliveries, which will be taken into account to enhance the services provided.
Choose a Locologic plan and integrate your business with us. Let the business run efficiently.
Last-mile logistics delivery tracking system is more important than ever, particularly during a moment of disruption like the ongoing pandemic. Learn how to select the finest last-mile carrier to avoid delays in your transportation and shipment execution, which will cause problems for your middle man supplier.
Most essential, bear in mind that the last mile is frequently the deciding factor for buyers. They will leave their online shopping if the shipment takes too long to arrive or costs too much.
In order to expand and keep your client base. It is your responsibility to guarantee that your firm can satisfy its expectations. Therefore, overcome last-mile delivery issues to provide your clients with the most satisfactory service possible.
To ensure that you offer the best to your customers, it’s essential to understand why you need to be careful about who you choose to fulfill your last-mile delivery. Two of the best names of the market, Locologic and Dispatch track, are always the go-to options for many retailers.
However, for the benefit of your company, it is always better to compare your options and weigh them both and their strengths before choosing one for you and your company. In this article, we will be doing precisely that. To help your decision-making process faster. We will be comparing both of these last-mile delivery companies.
Let’s start by introducing both the companies
Locologic, is made for 3PL businesses, merchants, and e-commerce providers; Locologic is an enterprise solution for improving last-mile delivery choices. The last-mile delivery technology and the driver mobile app are quick and easy to use. Own drivers, 3PL drivers, and crowdsourced drivers are all supported.
Additionally, the platform may be set up to receive real-time orders from various order systems. Many order systems are kept off the market, while others may be customized for no charge.
On the other hand, through DispatchTrack. Customers can self-schedule, confirm, or reschedule appointments via text or email using Dispatch track. Dynamic yet simple-to-use tools keep you in sync with your team while eliminating confusion and improving the customer’s delivery experience, such as allowing them to track their truck on a map with real-time ETAs on delivery day.
Let’s compare the features:
At LocoLogic, there are several techniques for maintaining an optimal order management system. You can keep track of customer orders, fulfill them, and collect money. If there are a lot of open orders at the same time, things will be difficult.
An Order Management System keeps track of client and vendor databases, returns and refunds, invoicing and payment information, and order processing information. For example, if your order management system is linked with a logistics business. The client order will be immediately assigned to a last-mile delivery partner to complete the delivery.
LocoLogic is an innovative and simple method to connect with local delivery. To obtain delivery orders into your Locologic platform, Locologic interfaces with order management systems. For delivery, it may be effectively assigned to your drivers.
The DispatchTrack cloud-based solution can dynamically expand from routing a few vehicles to routing 1,000+ trucks in minutes without sacrificing performance accuracy. Then, without any lag, add a large number of trucks, routes, and orders.
The route optimization software from DispatchTrack takes into account a variety of factors and crunches through millions of variations to determine the most effective route for each load on each day.
Moreover, it performs this on an open SaaS platform that links all of your moving parts in real-time on whatever device they have – drivers, routes, vehicles, loads, customers, clients, and dispatches.
Weighing all these options, it’s vital that we notice and consider the unreliability and risks involved when operating entirely on technology, which puts dispatch track at a relative disadvantage compared to Locologic.
However, through Locologic’s robust and organized system. It can be made clear why Locologic is more advantaged in this area. The technology ensures that the fastest delivery route is used and that the delivery is completed efficiently.
As a result, the end-user receives their items on time at their home or business. Locologic uses APIs to connect to various order systems and real-time import orders.
We hope this article helped you understand why LocoLogic is better and safer bet when it comes to choosing last-mile delivery companies
People’s lives have been put in peril as a result of the temporary lockdowns and house quarantines. Cities all across the world are at a halt. In addition, many people’s mindsets have shifted as a result of staying at home, resulting in increased use of on-demand applications and online purchasing.
As a result, shipping and fulfillment have become a significant battlefield for retailers trying to keep consumers. As more and more customers opt to shop online, millions of businesses have become retailers. More and more retailers recognize the importance of third-party storage and distribution to their overall profitability
Third-party warehousing and distribution allow you to save money on development and reduce renting costs. These businesses save money on inventory storage. They relieve both online and offline shops and businesses of the numerous headaches that come with choosing, packaging, and delivering items, as well as dealing with returns.
Third-party warehousing is an essential element of a company’s supply chain and logistics services. A fulfillment center is where a seller or a company that the seller hires to export their fulfillment, such as a third-party logistics (3PL) provider, fulfills client orders placed through an eCommerce business where the seller meets wholesale orders to big retailers.
Renting warehouse space for eCommerce fulfillment is typically a more cost-effective alternative for small to mid-sized merchants depending on location. However, this can vary depending on available space and rent conditions.
Now that we’ve understood third-party fulfillment let’s explore how you can use this feature for your business. One of the best places to employ third-party fulfillment is through micro warehouses through Locologic. Apart from delivery services, LocoLogic also provides third-party fulfillment services.
In this article, we will explain how you can use Locologic for micro warehouses doing third-party fulfillment. But first, let’s introduce LocoLogic.
Locologic is a location-based services firm for last-mile delivery. Locologic is an enterprise solution for 3PLs, merchants, and e-commerce providers to improve last-mile delivery alternatives. Through LocoLogic’s dropshipping business model for eCommerce companies, Stay ahead of the competition in the eCommerce industry with the best digital order tracking, storage, and delivery management systems.
The dropshipping approach used by LocoLogic relies on merchants to provide a digital storefront for items owned by the drop shipment firm. Many marketers and enterprises may show storefronts for the same product at the same price. The content of these marketing businesses’ websites is generally what drives sales.
You will earn a commission on drop-shipped product sales if they can only put out enough free content that attracts the attention of search engines and leads to the odd click. Micro-fulfillment is a method used by retailers to improve the efficiency of the fulfillment process, from accepting an online purchase through packaging it and, in certain circumstances, providing last-mile delivery. The strategy seeks to blend the efficiency of big, automated warehouses with the quickness of localized, in-store pick-up.
LocoLogic’s dropshipping approach allows you to assign orders to drivers based on the routes provided to each order via their website. Locologic is developing a multi-stop delivery feature to improve the business and services. On the other hand, customers may use their application to remain up to date on order shipment and delivery information. Additionally, it generates order and payment records for the drivers.
To begin using LocoLogic’s dropshipping service, browse their website and join up for the appropriate plan. All of Locologic’s designs allow for an unlimited number of deliveries with various stops. The system will then allow you to register your drivers and assign them to deliveries.
It also comes with a driver app to verify delivery information and update their status after the delivery is complete. The best part is that you may completely customize your approach to your tastes. Then you have the option of manually entering each delivery or using CSV to add several deliveries at once. You may also have your panel delegate orders from their fulfillment center.
Micro warehouses with third-party fulfillment centers are gaining traction as a viable option for retailers to shrink their fulfillment centers’ environmental footprints. Using a micro warehouse with a third-party fulfillment center like LocoLogic improves both efficiency and customer happiness.
As a result, it makes it easier for logistics companies to succeed in a competitive market. We hope that this article clarified how you could utilize Locologic as a micro warehouse and third-party fulfillment center.
When you’re in the shipping business, Last-minute route adjustments are a common source of frustration for drivers and fleet management. Calling or texting drivers about route modifications causes them to get confused, resulting in delivery delays.
One of the most inconvenient characteristics of online selling is last-mile delivery. For 3PL businesses, restaurants, grocery shops, e-commerce enterprises, and others, employing a last-mile delivery company is ideal for optimizing last-mile delivery.
Route changes are automatically shown on the driver’s smartphone when using multi-stop route planning software.
Multi-Stop Software
A software multiple-stop delivery routes rapidly are known as multiple-stop route planning software. It is simple to use and automatically modifies routes in unforeseen occurrences such as traffic, barricades, and so on.
LocoLogic is an innovative and simple method to connect with local delivery and address these last minute. To obtain delivery orders into your Locologic platform, Locologic interfaces with order management systems. For delivery, it may be effectively assigned to your drivers.
In this article, we will be guiding you through the steps of how you can use Locologic for multi-stop deliveries. But First, let’s get acquainted with LocoLogic.
Last-Mile Delivery App
Locologic is a last-mile delivery company that specializes in location-based services. Locologic is an enterprise solution for enhancing last-mile delivery options for 3PL companies, retailers, and e-commerce providers. Their last-mile delivery system is simple to use, as is their driver smartphone app.
All types of drivers are supported, including self-drivers, 3PL drivers, and crowdsourced drivers. In addition, the platform may be configured to accept real-time orders from a variety of different order systems. Many order systems are available off the shelf, while others may be customized for free.
To start using Locologic’s multiple stop delivery option, you have to first go to the website, sign up for the suitable plan. Locologic’s programs all allow for limitless deliveries with various stops. While using a delivery driver app, the drivers can easily manage their list of deliveries assigned to them and efficiently map the destination.
Then, You may register your drivers with the system and allocate them to deliveries. It also includes a driver app that checks delivery data and updates its status when the delivery is completed. The best thing is that you can tailor your entire strategy to your preferences.
Then you can either manually enter the deliveries one by one or use CSV to add many deliveries at once. You may also set up your panel to receive orders in real-time from your order system, such as a shopping cart. Please contact us to verify whether your order system is already supported. Most of the time, you can connect your order system for free. As soon as the delivery information is acquired, the system identifies the best and fastest delivery route and assigns a driver for each delivery based on availability.
Finally, you may monitor your shipments from the point of origin to their final destination. It is also possible to learn about the current status of the delivery. Quick data such as the number of available drivers, the number of new/unassigned deliveries, and the number of finished deliveries can be accessed.
According to the most recent to oldest allocated basis and current state, in-progress deliveries will be shown from top to bottom. The map interface feature will provide a comprehensive user experience for tracking in-progress and unallocated deliveries in real-time.
The administrator can see, control, and allocate drivers to deliveries. It has a typical search box where you may look for an order by typing in the order number/ID, pick-up or drop-off address, and delivery status. There are also two separate search boxes for looking for delivery based on the names of the client and the driver. As a result, the administrator could easily find an acceptable client and driver by typing in a word or selecting from a drop-down menu.
Multi-Route Stops Feature
Locologic is bringing new features to improve the last-mile delivery services. Locologic collects deliveries from one pick-up point and delivers to one location; there are no stops in between. In addition to this feature, Locologic is developing a multi-stop delivery feature to improve the business and services. Although the multi-route stops feature is currently developing, it will collect deliveries from one pick-up point and deliveries to multiple drop-off points. While Planning multiple stops for a sales route will strategically result in significant benefits for your company like:
Increased Productivity
Improved Customer Satisfaction & Retention
Improved Profit Margin
Why multi-route planning is important?
To efficiently run last-mile operations
To deliver orders on time
To get dynamic routes
To deliver multiple orders with a single vehicle
To help drivers manage every trip efficiently
Multiple-stop route planning feature can fix the route planning-related challenges like:
Quick route planning
Effortless mapping of drivers with the right vehicle
Dynamic route planning
Reduces requirement for more vehicles from the market
By employing LocoLogic, a multi-stop route planning program avoids needless miles and hence saves money on gasoline. Fleet managers may use real-time tracking to assess deliveries and come up with strategies to improve their production and efficiency.
The productivity and customer satisfaction of using a multi-stop route planning software like LocoLogic are both improved. As a result, it aids logistics firms in thriving in a competitive market. We hope this article helped you understand how to use Locologic for multi-stop deliveries and help your business and delivery improve.
So, what are you waiting for? Reach out to Locologic experts and integrate the software for your business.
Elevated Logix is a delivery management platform to optimize and organize logistics operations.
Elevated Logix is a same-day delivery Texas courier and logistics company located in San Antonio, TX. With a mission of connecting people with goods and services.
Richard Hohensee, the CEO of Elevated Logix, needs to develop a new delivery management platform, and it focuses on customizing the Locologic to meet the project requirements.
The major players are:
Customer
Super-user(H-E-B Pharmacy)
Sub-users(Cost centers)
The Administrator
Sub-administrators
Driver
Locologic will be customized for this purpose and branded to match the client’s business. The platform will deliver online business management features, including order and delivery management, vehicle and driver management, exporting various reports, deliveries, and drivers.
The customer portal will allow users to view, create, track and manage orders. The driver mobile app makes it easier for every driver to view the delivery details and update their status, including proof of delivery. The platform will also allow integration with 3rd party systems with an API to allow orders to be placed in real-time.
Business Model
Administrator
A web-based administration area will provide for the administrator to control the primary functions of the platform. Once the administrator has successfully logged in to the platform, they will get the primary administration dashboard.
The map interface will provide a rich user experience in finding the real-time status of in-progress and unassigned deliveries.
Quick statistics like the number of active drivers, the number of new/unassigned deliveries, the number of completed deliveries will be floated in three independent tabs. In-progress deliveries will list from top to bottom based on the latest to old assigned basis and the current status.
The administrator can view and manage deliveries and assign drivers. It consists of a standard search box for searching an order by inputting the order number/ID, pick-up or drop-off address, and delivery status. In addition, there are two dedicated search boxes for searching for delivery based on customer and driver names.
Thus, the administrator can quickly search for an appropriate customer and driver by searching a customer/driver name or selecting from the drop-down.
A list of deliveries can sort according to the selected customer/driver. The list of assigned and unassigned deliveries consists of Order Number/ID, Driver Name, Pick-up and drop-off address, Delivery Status, and Package details.
The administrator can select the desired delivery from the list and click the view action button to land on the detail page of that delivery. The administrator can view, manage and create package types to the platform for users.
Customer (Super-user)
Only the administrator can create a new super-user to the platform manually as part of an onboarding process. The main view of the dashboard will provide a dynamic figure (a number in delivery today), a link to get the latest status of those deliveries, the entire order history, and a search box for tracking a specific order by placing an order ID.
A link to access order history will lead users to the deliveries listing page containing pending, assigned/in-progress, and completed deliveries. An implanted search box will lead users to a real-time tracking page upon searching by a specific order.
The platform will lead users to a tracking page to view real-time tracking details like order ID, order status, driver location, driver name and contact information, estimated delivery time and date, pick-up, and drop-off location.
If users place irrelevant values while creating the delivery, the system will validate it and notify with an appropriate message timely. The super-user can quickly search a proper cost center by searching a cost center name or selecting from the drop-down.
The super-user can create and manage sub-users under their account. Users can change their user name, email address, and change password option.
Driver App
Drivers must have appropriate permission levels to access the driver app for the first time. Only the administrator can create a new driver to the platform manually as part of an onboarding process.
Once the driver successfully signed-in to the platform, the app will prompt with an option to start duty.
Drivers can view the list of deliveries from the “My Deliveries” screen. They can manage the assigned orders according to their convenience.
The driver can update the following status on various circumstances – Picked Up or Rejected, Out for Delivery, Delivered, and Not Delivered. Drivers can review and confirm their status, pick-up, and drop-off locations within the application.
The map interface will navigate them to the destination. Real-time driver tracking is working based on the status updating and live location. Customers and the administrator can track the driver based on this feature.
Do you need to connect your online platform with any delivery driver app?
Last-mile delivery is one of the biggest hassles involved in online selling. A delivery driver app is the best solution to optimize last-mile delivery for 3PL companies, restaurants, grocery stores, e-commerce companies, and many more.
Let’s have look at the Locologic Last-mile delivery app.
Locologic is a driver delivery app that can be integrated easily with any of the above use cases.
Delivery driver app for Android/iOS are available in Locologic.
The temporary lockdowns and home quarantines have made people’s lives in trouble. The cities are standstill across the world. Staying at home changed the mindset of many people which results in the high usage of on-demand apps.
Let’s consider the changes faced by on-demand grocery apps. One of the biggest challenges people facing today is to get food or groceries. The technology that overcomes this challenge is by using on-demand grocery apps. Today, Grocery apps like Instacart, Walmart, Shipt is witnessing a large number of app downloads.
Reasons for the Increasing Popularity of On-demand Grocery Apps
The era of COVID-19 mostly prefers to get grocery items at their home. The on-demand apps can complete this process in a convenient way. Here are the reasons for the rise in demand for grocery delivery apps.
Contactless Delivery: Due to social distancing people like to stay away from crowds to avoid contact with others. Online grocery delivery apps provide the items user requests in their doorsteps. Hence, on-demand delivery apps offer an option to reduce the possibilities of direct contact with other people. And thus it is the reason why people prefer online grocery delivery apps.
Secure Payment, Swift Delivery: Secure online payment is another reason for depending on on-demand grocery delivery apps. The delivery apps provide multiple payment gateways that allow users to pay using debit/credit cards and wallets.
Benefits of Multi-delivery App for Users
Food and groceries in the same app
Improved ordering and delivery services
More discount coupons and offers
Customer Satisfaction
Delivery Through Bots or Drones
Increased Revenue for Business Owners
Here is the graph of on-demand grocery app downloads during this lockdown period. Listing the graph of the main apps like Instacart, Walmart, and Shipt.
How On-Demand Grocery Delivery App Helps Business Owners?
Better Customer Relationship Management
Better Customer Retention
Easy Inventory, Stock & Order Management
All The Reports And Stats At Your Fingertips
Better Customer Service Through Chat
How On-Demand Grocery Delivery App Helps Customers?
Saves Valuable Time
Saves Money
No Impulse Buying
Real-Time GPS Tracking
Shop For Others
Benefits of On-demand Grocery Delivery App for Grocery Stores
Enhancing Customer Loyalty by offering Loyalty Program
Reducing Overhead
Order Tracking
Different Payment Options
Must-Have Features for Grocery Delivery Mobile App
Easy registration: Users can register themselves and it must be simple and user-friendly
Product listing: separate the grocery items into products and sub-products for better user experience.
Quick shopping list: Users can save the products for future reference. They can also add the items into the favorite list or reminder list.
Search: It enables users to search for different products
Tracking: Real-time tracking allows users to track their order delivery and can see the status of the order.
Delivery scheduler: Users can schedule their order delivery in advance as per a convenient time and customers can select a date at the checkout process.
Quick reorder or repeat order: Users can reorder past products from their history list by clicking reorder.
Discount coupons: Discounts and offers let customers buy more products.
Push notifications: Notifications are sent to customers regarding the new offers, new products, status, and payments.
Recommended products: When the recommended product list is displayed at the bottom makes users engage with their interests.
Why The On-Demand Grocery Delivery App Gaining Popularity?
Saves Journey Time
Saves Searching Time
Saves Check-Out Time
Saves Travel Expense
Saves Money Through Discounts & Offers
Do you need to connect your online platform with a delivery driver app?
Last-mile delivery is one of the biggest hassles involved in online selling. A delivery driver app is the best solution to optimize last-mile delivery for 3PL companies, restaurants, grocery stores, e-commerce companies, and many more. Let’s have look at the Locologic Last-mile delivery app. Locologic is a driver delivery app that can be integrated easily with your grocery store.
Today, on-demand services are everywhere. Many services are linked with the on-demand market, and many are not. Considering the rising demand for such services, if your service doesn’t have an on-demand app, then your business can expect huge losses in revenue. If your product or service is applicable to integrate with an on-demand app, do it now. Then you won’t lose your customers nor your business.
On-demand apps have already become part of people’s daily lives. With the help of on-demand services, one can order their favorite Nacho fries, book cab, buy fresh groceries, or anything in a few minutes! But that was not the case of everyone till this “quarantine season” happened. More people have started depending more on such on-demand services. The outbreak and new lockdown rules in many countries acted as a catalyst for the demand for such services. People around the world now depend on on-demand apps for most of their daily needs.
People started depending on on-demand apps when they found it difficult to reach many services because of COVID-19. On-demand applications are now available for almost all types of services. In the current situation, on-demand services help people to buy whatever they need from their home itself. All they have to do is choose a service, select the items, do payment and customers can collect it from their doorsteps.
Today, on-demand services are everywhere. Many services are linked with the on-demand market, and many are not. Considering the rising demand for such services, if your service doesn’t have an on-demand app, then your business can expect huge losses in revenue. If your product or service is applicable to integrate with an on-demand app, do it now. Then you won’t lose your customers nor your business.
In this article, we will provide significant areas to get connected with the on-demand applications. So, let’s get started!
What are On-demand Apps?
During this massive crisis, many industries are facing huge losses, while on-demand service apps are gaining more than they expected.
The on-demand service app is a mediator between buyers and sellers of various services. It enables customers to get access to any facilities in real-time while sitting at their homes. The on-demand service apps solve all the major and minor problems of the customers effectively.
Some of the on-demand services include:
Food Services
Grocery Services
Pharmacy Services
Freelance Services
So, what about your product?
Could it be included in the above list? If yes, you must integrate your service with on-demand apps for a better experience. During this pandemic period, most of the people are looking for the above services.
The features that can include in these on-demand applications are:
Map and GPS Navigation
Real-time Notifications
Real-time tracking
Share Reports
Live Chat
Multiple Payment Option
Wish list
Booking Cancellation
Pricing and Discounts
24*7 Support
Advanced Feedback System
However, the global market growth of on-demand apps during this outbreak is more significant than ever expected.
Today everyone is using smart devices to solve their day-to-day needs. The need for on-demand applications is rising nowadays. So most of the services wish to showcase their services online because an online presence is the main factor that helps you increase sales. For keeping your customers, you have to engage them with something new. It will help to improve your business growth and customer’s strength.
On-demand apps are fit for any industry. Considering the current situation, before your customers reach out to you, you have to reach them and make their task easy. Users of any services require everything they want within a matter of seconds. And this is the main reason why the on-demand economy is creating a buzz in the global market.
Some of the needs of having an On-Demand app for your business are:
Unleash the potential: Over 70% of people across the world use smartphones. So, to get a huge customer base, on-demand apps can help your business.
Build a Strong Business Strategy: If your business is like transportation, healthcare, etc,. Use on-demand apps to build custom features and improve customer interaction with your business.
Proof of interaction: All the proofs of interactions with detailed information is available in the app. And users can access it at anytime from anywhere.
Efficiency: On-demand apps can do complex business into simple operations and can go to the next level. It can increase the efficiency and productivity of the business.
Try new opportunities: When you give value to your customers, in return, you will get their details. Based on the data, we can create new business opportunities.
Easily scalable: On-demand apps are easily scalable as per your consumer demands. On-demand applications can adapt changes in the market, new services, new products, and competitive advantages.
Industries that Leverage On-Demand Apps during this quarantine season
Pharmacy Services
Due to the outbreak, people across the globe are finding it hard to reach the pharmacies to collect their monthly medications. Many pharmacies are running out of stock. This serious issue can be solved with the help of on-demand pharmacy delivery apps. It will allow people to order their medicines from home by uploading the doctor’s prescription. Users can schedule the date of delivery, and they can receive the medications at their doorsteps.
Nowadays, the statistics show that online pharmacy delivery platforms are getting 60% new visitors than before. People started depending on on-demand pharmacy delivery apps to collect their drugs. They began to practice the ‘medicine from home’ method. So, for pharmacies, it’s an excellent opportunity to integrate with a delivery driver app for better business. On-demand healthcare solutions provide consultation services, response to queries, video chats, and virtual communication with doctors, etc. which are more attractive features of an online pharmacy app.
Lockdown rules are strict in many countries and many are purchasing their essential commodities under risk. While the situations are getting more complicated, a lot of people started to try the ‘buy from home’ method. They started depending on on-demand apps like grocery delivery apps for fast and safe delivery. Moreover, the fear of people is no more in this case. Grocery delivery apps like Instacart, Shipt, Walmart, etc. are finding more downloads than usual.
People can buy groceries from the selected store, and receive the deliveries at the doorsteps. Now on-demand apps are becoming convenient and affordable to people. According to the studies, sales of online grocery delivery services have increased to five times better than normal sales in the quarantine period. For entrepreneurs looking for investment options, the on-demand grocery business is the best choice. For start-ups building a grocery service platform, this is the best time to launch your product and get the global market attention. If your grocery store hasn’t integrated with any delivery driver app, then do it now and grow your sales.
People love to try new dishes from different restaurants. Going to a restaurant and ordering your favorite food is not possible during this pandemic. The better option is to depend on on-demand food delivery apps. An on-demand food delivery service can solve the issues of both customers and restaurant owners. Customers can order their favorite dishes from the app, and restaurants can keep their customers and business to the next level.
People started to practice the ‘food from home’ method and restaurants provide delivery takeouts. Restaurants find that they are getting more orders and new customers during this outbreak. The market of on-demand food delivery apps is booming in this quarantine season. On-demand apps like GrubHub, Postmates, Doordash started collaborating with thousands of restaurants. The food services that haven’t integrated delivery driver app to your business have to do it today itself and boost your ROI.
We know that people lost their jobs during this pandemic. Companies around the globe started to practice the ‘work from home’ method to overcome the crisis. People who lost their jobs can depend on on-demand jobs. People can start earning from home with the help of on-demand apps like Fiverr, Upwork, Freelancer. 50% of the workforce in the US is depending on freelancing.
According to the statistics, there is an increase in on-demand jobs. With the help of on-demand portals, employers can connect with the right job seekers. Now, most of the companies are not hiring for full-time jobs. This is the perfect time for those who lost jobs to start an account in the on-demand job portals.
Rise of On-Demand Apps
● Social Distancing and Lockdown
Due to social distancing and lockdown, people started to use on-demand services. People understand the importance of each on-demand application and started utilizing on-demand services. The number of new users of on-demand apps is increasing day by day. Everyone is trying to adjust to the current situation and planning to use the available on-demand apps in the market. Now on-demand apps are becoming convenient and affordable to people.
● Virtual Payments
Most of the on-demand apps provide online payment gateways. It is easy for users to pay and providers to collect without any hassles. In this payment method, there are no physical contacts with people, only virtual payments. Here there is no usage of physical money, or people don’t have to wait in ATM queues to collect cash. Every payment is virtual, and the user has access to check the payment details.
● Flexible Services
On-demand apps provide instant deliveries and flexible services according to user requirements. The features and functionalities of on-demand apps let users manage it more comfortably. Delivery services are the successful service of the on-demand app compared to other apps. The users are happy when they receive the item ordered within a short span of time.
Conclusion
The usage of on-demand apps is rising every single day. It is helping both the service providers and customers to get the best results. The growth of on-demand apps was highly unpredictable and it happened because of the outbreak. Now, On-demand apps have become a new trend in the current scenario. So, your business should be changed as per the changes in the world. An on-demand service app can help your business to attract more people and for a skyrocketing growth.
It is the perfect time to start any niche market in this quarantine season with a niche delivery app beneficial to people. The demand for on-demand apps are increasing; many of the services began to integrate their business with on-demand apps. If you are running such a service and still not combined with any, then do it today itself. You can’t believe seeing the results!!
Medicines are an essential part of our life. To collect the prescribed medicines, one has to go to the pharmacy and have to wait in large lines. Sometimes after holding up in a queue for a long time, you came to know that particular medicine is not-in-stock, which is disappointing.
However, an on-demand pharmacy delivery app can bring significant changes in the pharmacy business. Pharmacy on-demand services offer medicine delivery at the customer doorstep, which is beneficial for the growth of your business and gives you a unique identity.
An independent pharmacy service can be set up by a single person or under the partnership. It is possible to manage the entire on-demand pharmacy delivery from a single platform to your customers.
More than 22000independent pharmacies serve patients across the country. Many of the patients are mobility limited. As a result, to serve their customers better, these pharmacies offer medicine delivery service.
Need for on-demand Pharmacy applications
Nowadays, we are ordering food, taxi, grocery, clothes, and many more products and services at our doorsteps. Then why don’t we order medicines? As it is one of the fundamental things of our life, it is essential for the pharmaceuticals to create a medicine delivery app.
So, Why customers are going for an on-demand pharmacy app?
It’s very convenient: Using an on-demand pharmacy delivery system, anyone can order medicines with the prescription—now no need to waiting in long lines.
Opened 24/7: The medical shops might not be open for 24/7. But with on-demand pharmacy ordering and delivery app, patients can order at any time from anywhere.
Out-of-stock: Waiting for a long time in a medical shop line, and then you came to know that the prescribed medicine is out-of-stock. This is disappointing. However, with an online medicine ordering app, you can check the availability of specific medicines.
When a patient is shopping for Rx/OTC fever medicine, transferring the prescription and looking for an alternative, for such customers, needs the independent pharmacies to have more time.
The benefits offered by Independent Pharmacies to their customers are:
No Waiting Time
Extra Services are available
Custom Orders are possible
Home Delivery Services
Why is Medicine Delivery Apps growing faster?
Saves Time: The success of an on-demand medicines delivery app is, the patient gets the required medicines with few swipes and clicks, which is a time-saving and convenient method.
Saves Money: You can buy medicines online with discounts and buy medicines from the best drug store using various coupons
Informative: The app gives the medicine details search by the user, and it helps to create more awareness about the medicines.
These reasons are enough for one to have an on-demand pharmacy delivery app.
How does an on-demand pharmacy delivery driver app work?
Historically the deliveries are managed manually. The deliveries are manually separated into different zones based on zip codes. Besides, drivers or pharmacy staff would call the customers to make sure they are available to receive the medicine or equipment.
A delivery management system can automate and improve the process. It can assign drivers to each delivery based on the most efficient routing so that the total miles driven by all drivers would be the least. Other methods, like the fastest delivery or lowest cost, are also possible.
The platform contacts the users with ETA and well as tracking URL so the users can see the delivery on a map. This eliminates unnecessary back and forth calls with service providers and frustrated customers.
There are many ways to integrate pharmacy POS systems. A common practice is to print bar codes or QR codes with the delivery address. A scan by a traditional bar code scanner enters the delivery info into the platform. Alternatively, the delivery information can be exported as a batch to the delivery management platform.
When an item is delivered, the driver can take a picture and signature from the customer on the mobile device as confirmation.
An on-demand pharmacy driver app includes customer notifications to driver, real-time GPS tracking, and can update the status of delivery.
Which are the key players in the market?
Here are some of the players who witnessed the success of the on-demand pharmacy ordering and delivery app.
PillPack:PillPack is a leading on-demand pharmacy company in the U.S.
NetMeds:Netmeds is an Indian online medical store that provides reliable and affordable medicines.
Medavail:Medavail is an innovative self-service pharmacy
The features you can expect in the on-demand pharmacy app are an option to sort medicines, upload the prescription, and the user can schedule the date and time of delivery, multiple payment options are available.
Do you have an Independent Pharmacy?
Are you running a pharmacy business?
Are you searching for an on-demand pharmacy driver app?
Then you are at the right place! Locologic can help you to make the delivery faster.
Integrating with Locologic will make your store to run a huge business. Locologic is a driver app that helps your customers to receive their medicines in the doorstep.
When the user makes an order, and the store owner accepts the order, the diver will get a notification while the order is ready to deliver. Real-time order tracking system will help customers to track their medicine orders.
So, It is clear that the on-demand ordering system and delivery app is the most profitable business in the industry.
Restaurants of all sizes are becoming increasingly aware of the importance of an outstanding delivery service for end-customers. Same day delivery, personalized delivery time options and free delivery have all become more critical as restaurants start competing mostly on the quality of the customer experience they can provide.
Restaurants probably couldn’t afford to overlook the trend in food delivery. Most restaurants prefer third party delivery services like Uber Eats, GrubHub or Postmates, etc. because the cost of handling in-house food delivery models and delivery personnel is significantly high.
The other side to the tale is the restaurants preferring to own the end customer experience, and therefore investing in creating an in-house delivery model.
Let’s compare the two available options by looking at the pros and cons of these models.
Third-Party Delivery Services:
Third-party delivery means outsourcing the delivery services to a third-party company. While there are many advantages of starting own delivery system for your restaurant, we will go through these in the next section – using a third-party delivery model has its significant benefits.
Most notably, according to a study, 63% of young adults use third-party delivery apps. There are two types of delivery options in third-party delivery services i.e., you can link with online food aggregators (e.g., Swiggy, Zomato, UberEats). Otherwise, you might recruit people from different companies that would work solely for you.
Pros of Third-Party Delivery Service:
Utilizing a third-party model can bring you the new business because each platform brings its loyal customers and target audiences, some of which you may not be able to reach on your own. This expanded accessibility can be particularly handy for small enterprises and startups. You can also collaborate with as many distribution partners as you need, so you can significantly extend your scope.
Choosing to outsource delivery will reduce the fixed costs as you don’t have to pay the delivery workers any salaries and you don’t have to pay the insurance costs also.
Working with third party companies allows you to work with a professional group of staff. You don’t have to think about spending time, energy or any of your resources on employee training. These companies provide you with an excellently trained team that treats every customer order with the utmost care.
Outsourcing delivery lets you concentrate on your main business: cooking delicious meals and delivering enjoyable customer experience.
Cons of Third-Party Service:
Delivery companies regularly charge high commission fees. Such payments may not be feasible depending on the company you operate and the margins, even with the facilities and expertise you’ll get in return.
Third-party service provider involves a loss of control over one of the most significant customer experiences shaping aspects. Your business does not influence whether the company you pay is making mistakes or delivering the service that your clients want. While you do not influence this, insufficient staff training from third-party providers will affect your company. You will train the delivery personnel at the exact delivery standards that your company and its customers need, at least with in-house.
Dealing with third party companies will leave you with no personal customer data. When it comes to your advertising campaigns or other marketing strategies, this will become relevant. Lack of customer data could have an effect on your revenue in the longer term because customer retention would be limited.
While the fixed costs of introducing in-house delivery are higher, you can find that third party delivery undermines long-term productivity because the third-party company has to pay a fee on every order.
Own Delivery Service Restaurant :
A restaurant may hire and invest in training a few food delivery employees to work at their restaurant. Hiring an in-house delivery fleet would guarantee that you have full control of their outside restaurant facilities, management, and activities. According to a study, 78% of delivery orders are placed through the restaurant itself, whereas only 22% of the orders are placed through third-party delivery companies.
Pros of Own Delivery Service:
Your restaurant will take back control over the entire delivery process by not outsourcing the delivery. Today, delivering top-notch customer experience is vital for getting them to order again, so it may be a smart decision to keep the delivery process in-house. You will not only be able to train the delivery team; You are able to train the delivery team and can choose your own business model and product offering.
Reduced issues relating to communication. Just two parties collaborate for distribution of your company and its end-customer, reducing any possible communication barriers or breakdowns in order and delivery.
An in-house delivery executive may take less time to deliver your order as it handles only requests from a particular restaurant. In contrast, a third-party food delivery executive may process multiple restaurant orders at the same time.
Cons of Own Delivery Service:
Establishing delivery services require capital and know-how. You need to buy a fleet of delivery vehicles, and you need to choose a secure payment system, pay for insurance for your drivers, find out how to manage deliveries and how to store and transport food, think about safe packaging. The ability to scale up your business depends on how much resources you have, and not how much money you have.
When things go badly with an in-house model and customers end up disappointed, you can’t pass the buck on to a third-party company. With this method of distribution, you take full responsibility for bad experiences.
You have to train the employees you hire for managing your delivery service that can be quite hectic and cost both time and money.
While taking the case of own delivery business you require many things like a truck or any vehicle, drivers, an online portal to get orders, notifications, updations for delivery and new order, etc.
So, If you are stuck at how to start a delivery service Locologic can help you to build a delivery platform for your business. See how does it work?
Conclusion:
For small and medium-sized restaurants, third party model is best suited, whereas the in-house model is the best for large enterprises.
Now you will be confused about how to start your own delivery service. Initially learn about how does delivery driver app work in many cases.
So, Both third-party and in-house models have both advantages and disadvantages. Before making a final decision, compare the choices to decide which form of delivery is best suited for your business.