Case Study – Elevated Logix

Elevated Logix is a delivery management platform to optimize and organize logistics operations. 

Elevated Logix is a same-day delivery Texas courier and logistics company located in San Antonio, TX. With a mission of connecting people with goods and services.

Richard Hohensee, the CEO of Elevated Logix, needs to develop a new delivery management platform, and it focuses on customizing the Locologic to meet the project requirements.

The major players are: 

  • Customer
    • Super-user(H-E-B Pharmacy)
    • Sub-users(Cost centers)
  • The Administrator
    • Sub-administrators 
  • Driver
delivery management platform

Locologic will be customized for this purpose and branded to match the client’s business. The platform will deliver online business management features, including order and delivery management, vehicle and driver management, exporting various reports, deliveries, and drivers.

The customer portal will allow users to view, create, track and manage orders. The driver mobile app makes it easier for every driver to view the delivery details and update their status, including proof of delivery. The platform will also allow integration with 3rd party systems with an API to allow orders to be placed in real-time.

Business Model

Administrator

A web-based administration area will provide for the administrator to control the primary functions of the platform. Once the administrator has successfully logged in to the platform, they will get the primary administration dashboard.

The map interface will provide a rich user experience in finding the real-time status of in-progress and unassigned deliveries.

Quick statistics like the number of active drivers, the number of new/unassigned deliveries, the number of completed deliveries will be floated in three independent tabs. In-progress deliveries will list from top to bottom based on the latest to old assigned basis and the current status. 

The administrator can view and manage deliveries and assign drivers. It consists of a standard search box for searching an order by inputting the order number/ID, pick-up or drop-off address, and delivery status. In addition, there are two dedicated search boxes for searching for delivery based on customer and driver names.

Thus, the administrator can quickly search for an appropriate customer and driver by searching a customer/driver name or selecting from the drop-down. 

A list of deliveries can sort according to the selected customer/driver. The list of assigned and unassigned deliveries consists of Order Number/ID, Driver Name, Pick-up and drop-off address, Delivery Status, and Package details.

The administrator can select the desired delivery from the list and click the view action button to land on the detail page of that delivery. The administrator can view, manage and create package types to the platform for users. 

 Customer (Super-user)

Only the administrator can create a new super-user to the platform manually as part of an onboarding process. The main view of the dashboard will provide a dynamic figure (a number in delivery today), a link to get the latest status of those deliveries, the entire order history, and a search box for tracking a specific order by placing an order ID. 

 A link to access order history will lead users to the deliveries listing page containing pending, assigned/in-progress, and completed deliveries. An implanted search box will lead users to a real-time tracking page upon searching by a specific order.

The platform will lead users to a tracking page to view real-time tracking details like order ID, order status, driver location, driver name and contact information, estimated delivery time and date, pick-up, and drop-off location. 

If users place irrelevant values while creating the delivery, the system will validate it and notify with an appropriate message timely. The super-user can quickly search a proper cost center by searching a cost center name or selecting from the drop-down.

The super-user can create and manage sub-users under their account. Users can change their user name, email address, and change password option. 

 Driver App

Drivers must have appropriate permission levels to access the driver app for the first time. Only the administrator can create a new driver to the platform manually as part of an onboarding process.

Once the driver successfully signed-in to the platform, the app will prompt with an option to start duty. 

Drivers can view the list of deliveries from the “My Deliveries” screen. They can manage the assigned orders according to their convenience.  

The driver can update the following status on various circumstances – Picked Up or Rejected, Out for Delivery, Delivered, and Not Delivered. Drivers can review and confirm their status, pick-up, and drop-off locations within the application.

The map interface will navigate them to the destination. Real-time driver tracking is working based on the status updating and live location. Customers and the administrator can track the driver based on this feature. 

Do you need to connect your online platform with any delivery driver app? 

Last-mile delivery is one of the biggest hassles involved in online selling. A delivery driver app is the best solution to optimize last-mile delivery for 3PL companies, restaurants, grocery stores, e-commerce companies, and many more. 

Let’s have look at the Locologic Last-mile delivery app.

Locologic is a driver delivery app that can be integrated easily with any of the above use cases. 

Delivery driver app for Android/iOS are available in Locologic.

It’s true that last-mile delivery optimization can improve your logistics. Look at tips and optimization of last-mile delivery.

How On-demand Grocery Delivery App Benefits Grocery Stores During COVID-19?

The temporary lockdowns and home quarantines have made people’s lives in trouble. The cities are standstill across the world. Staying at home changed the mindset of many people which results in the high usage of on-demand apps. 

Let’s consider the changes faced by on-demand grocery apps. One of the biggest challenges people facing today is to get food or groceries. The technology that overcomes this challenge is by using on-demand grocery apps. Today, Grocery apps like Instacart, Walmart, Shipt is witnessing a large number of app downloads. 

On-demand Grocery Delivery App

Reasons for the Increasing Popularity of On-demand Grocery Apps

The era of COVID-19 mostly prefers to get grocery items at their home. The on-demand apps can complete this process in a convenient way. Here are the reasons for the rise in demand for grocery delivery apps. 

  • Contactless Delivery: Due to social distancing people like to stay away from crowds to avoid contact with others. Online grocery delivery apps provide the items user requests in their doorsteps. Hence, on-demand delivery apps offer an option to reduce the possibilities of direct contact with other people. And thus it is the reason why people prefer online grocery delivery apps. 
  • Secure Payment, Swift Delivery: Secure online payment is another reason for depending on on-demand grocery delivery apps. The delivery apps provide multiple payment gateways that allow users to pay using debit/credit cards and wallets. 

Benefits of Multi-delivery App for Users

  • Food and groceries in the same app
  • Improved ordering and delivery services
  • More discount coupons and offers
  • Customer Satisfaction
  • Delivery Through Bots or Drones
  • Increased Revenue for Business Owners

Here is the graph of on-demand grocery app downloads during this lockdown period. Listing the graph of the main apps like Instacart, Walmart, and Shipt.

On-demand Grocery delivery App

How On-Demand Grocery Delivery App Helps Business Owners?

  • Better Customer Relationship Management
  • Better Customer Retention
  • Easy Inventory, Stock & Order Management
  • All The Reports And Stats At Your Fingertips
  • Better Customer Service Through Chat

How On-Demand Grocery Delivery App Helps Customers?

  • Saves Valuable Time
  • Saves Money
  • No Impulse Buying
  • Real-Time GPS Tracking
  • Shop For Others

Benefits of On-demand Grocery Delivery App for Grocery Stores

  • Better Inventory and Order Management
  • Enhanced Convenience
  • Analyzing consumer behavior & delivering personalized offers
  • Enhancing Customer Loyalty by offering Loyalty Program
  • Reducing Overhead
  • Order Tracking
  •  Different Payment Options

Must-Have Features for Grocery Delivery Mobile App 

Easy registration: Users can register themselves and it must be simple and user-friendly

Product listing: separate the grocery items into products and sub-products for better user experience.

Quick shopping list: Users can save the products for future reference. They can also add the items into the favorite list or reminder list. 

Search: It enables users to search for different products 

Tracking: Real-time tracking allows users to track their order delivery and can see the status of the order. 

Delivery scheduler:  Users can schedule their order delivery in advance as per a convenient time and customers can select a date at the checkout process. 

Quick reorder or repeat order: Users can reorder past products from their history list by clicking reorder. 

Discount coupons: Discounts and offers let customers buy more products. 

Push notifications: Notifications are sent to customers regarding the new offers, new products, status, and payments. 

Recommended products: When the recommended product list is displayed at the bottom makes users engage with their interests. 

Why The On-Demand Grocery Delivery App Gaining Popularity?

  • Saves Journey Time
  • Saves Searching Time
  • Saves Check-Out Time
  • Saves Travel Expense
  • Saves Money Through Discounts & Offers

Do you need to connect your online platform with a delivery driver app? 

Last-mile delivery is one of the biggest hassles involved in online selling. A delivery driver app is the best solution to optimize last-mile delivery for 3PL companies, restaurants, grocery stores, e-commerce companies, and many more. Let’s have look at the Locologic Last-mile delivery app. Locologic is a driver delivery app that can be integrated easily with your grocery store.

If you are a grocery store owner, you must be thinking about how to add a delivery driver app with your store. Here you can see how the delivery driver app works. If you are in search of building an on-demand app then you must read How to Start an Online Grocery Delivery Business?

On-Demand Grocery Delivery App

Today, on-demand services are everywhere. Many services are linked with the on-demand market, and many are not. Considering the rising demand for such services, if your service doesn’t have an on-demand app, then your business can expect huge losses in revenue. If your product or service is applicable to integrate with an on-demand app, do it now. Then you won’t lose your customers nor your business.

Rising Demand for On-demand Apps During this Outbreak

On-demand apps have already become part of people’s daily lives. With the help of on-demand services, one can order their favorite Nacho fries, book cab, buy fresh groceries, or anything in a few minutes! But that was not the case of everyone till this “quarantine season” happened. More people have started depending more on such on-demand services. The outbreak and new lockdown rules in many countries acted as a catalyst for the demand for such services. People around the world now depend on on-demand apps for most of their daily needs.

People started depending on on-demand apps when they found it difficult to reach many services because of COVID-19. On-demand applications are now available for almost all types of services. In the current situation, on-demand services help people to buy whatever they need from their home itself. All they have to do is choose a service, select the items, do payment and customers can collect it from their doorsteps.

Today, on-demand services are everywhere. Many services are linked with the on-demand market, and many are not. Considering the rising demand for such services, if your service doesn’t have an on-demand app, then your business can expect huge losses in revenue. If your product or service is applicable to integrate with an on-demand app, do it now. Then you won’t lose your customers nor your business.

In this article, we will provide significant areas to get connected with the on-demand applications. So, let’s get started!

on-demand apps

What are On-demand Apps?

During this massive crisis, many industries are facing huge losses, while on-demand service apps are gaining more than they expected.

The on-demand service app is a mediator between buyers and sellers of various services. It enables customers to get access to any facilities in real-time while sitting at their homes. The on-demand service apps solve all the major and minor problems of the customers effectively.

Some of the on-demand services include:

  • Food Services
  • Grocery Services
  • Pharmacy Services
  • Freelance Services

So, what about your product?

Could it be included in the above list? If yes, you must integrate your service with on-demand apps for a better experience. During this pandemic period, most of the people are looking for the above services.

The features that can include in these on-demand applications are:

  • Map and GPS Navigation
  • Real-time Notifications
  •  Real-time tracking
  • Share Reports
  • Live Chat
  • Multiple Payment Option
  • Wish list 
  • Booking Cancellation
  • Pricing and Discounts
  •  24*7 Support
  • Advanced Feedback System

However, the global market growth of on-demand apps during this outbreak is more significant than ever expected.

Check: Choose the Right Maps API for Your Online Delivery App

Need for On-demand Apps

Today everyone is using smart devices to solve their day-to-day needs. The need for on-demand applications is rising nowadays. So most of the services wish to showcase their services online because an online presence is the main factor that helps you increase sales. For keeping your customers, you have to engage them with something new. It will help to improve your business growth and customer’s strength.

On-demand apps are fit for any industry. Considering the current situation, before your customers reach out to you, you have to reach them and make their task easy. Users of any services require everything they want within a matter of seconds. And this is the main reason why the on-demand economy is creating a buzz in the global market.

Some of the needs of having an On-Demand app for your business are:

Unleash the potential: Over 70% of people across the world use smartphones. So, to get a huge customer base, on-demand apps can help your business.

Build a Strong Business Strategy: If your business is like transportation, healthcare, etc,. Use on-demand apps to build custom features and improve customer interaction with your business.

Proof of interaction: All the proofs of interactions with detailed information is available in the app. And users can access it at anytime from anywhere.

Efficiency: On-demand apps can do complex business into simple operations and can go to the next level. It can increase the efficiency and productivity of the business.

Try new opportunities: When you give value to your customers, in return, you will get their details. Based on the data, we can create new business opportunities.

Easily scalable: On-demand apps are easily scalable as per your consumer demands. On-demand applications can adapt changes in the market, new services, new products, and competitive advantages.

Industries that Leverage On-Demand Apps during this quarantine season

Pharmacy Services

Due to the outbreak, people across the globe are finding it hard to reach the pharmacies to collect their monthly medications. Many pharmacies are running out of stock. This serious issue can be solved with the help of on-demand pharmacy delivery apps. It will allow people to order their medicines from home by uploading the doctor’s prescription. Users can schedule the date of delivery, and they can receive the medications at their doorsteps.

on-demand apps

Nowadays, the statistics show that online pharmacy delivery platforms are getting 60% new visitors than before. People started depending on on-demand pharmacy delivery apps to collect their drugs. They began to practice the ‘medicine from home’ method. So, for pharmacies, it’s an excellent opportunity to integrate with a delivery driver app for better business. On-demand healthcare solutions provide consultation services, response to queries, video chats, and virtual communication with doctors, etc. which are more attractive features of an online pharmacy app.

Check: Why Your Pharmacy need a delivery driver app?

Grocery Services

Lockdown rules are strict in many countries and many are purchasing their essential commodities under risk. While the situations are getting more complicated, a lot of people started to try the ‘buy from home’ method. They started depending on on-demand apps like grocery delivery apps for fast and safe delivery. Moreover, the fear of people is no more in this case. Grocery delivery apps like Instacart, Shipt, Walmart, etc. are finding more downloads than usual.

on-demand apps

People can buy groceries from the selected store, and receive the deliveries at the doorsteps. Now on-demand apps are becoming convenient and affordable to people. According to the studies, sales of online grocery delivery services have increased to five times better than normal sales in the quarantine period. For entrepreneurs looking for investment options, the on-demand grocery business is the best choice. For start-ups building a grocery service platform, this is the best time to launch your product and get the global market attention. If your grocery store hasn’t integrated with any delivery driver app, then do it now and grow your sales.

Check: How to Start an Online Grocery Delivery Business?

Food Services

People love to try new dishes from different restaurants. Going to a restaurant and ordering your favorite food is not possible during this pandemic. The better option is to depend on on-demand food delivery apps. An on-demand food delivery service can solve the issues of both customers and restaurant owners. Customers can order their favorite dishes from the app, and restaurants can keep their customers and business to the next level.

on-demand apps

People started to practice the ‘food from home’ method and restaurants provide delivery takeouts. Restaurants find that they are getting more orders and new customers during this outbreak. The market of on-demand food delivery apps is booming in this quarantine season. On-demand apps like GrubHub, Postmates, Doordash started collaborating with thousands of restaurants. The food services that haven’t integrated delivery driver app to your business have to do it today itself and boost your ROI.

Check: How does the delivery driver app work?

Freelance Services

We know that people lost their jobs during this pandemic. Companies around the globe started to practice the ‘work from home’ method to overcome the crisis. People who lost their jobs can depend on on-demand jobs. People can start earning from home with the help of on-demand apps like Fiverr, Upwork, Freelancer. 50% of the workforce in the US is depending on freelancing.

on-demand apps

According to the statistics, there is an increase in on-demand jobs. With the help of on-demand portals, employers can connect with the right job seekers. Now, most of the companies are not hiring for full-time jobs. This is the perfect time for those who lost jobs to start an account in the on-demand job portals.

Rise of On-Demand Apps

Social Distancing and Lockdown

Due to social distancing and lockdown, people started to use on-demand services. People understand the importance of each on-demand application and started utilizing on-demand services. The number of new users of on-demand apps is increasing day by day. Everyone is trying to adjust to the current situation and planning to use the available on-demand apps in the market. Now on-demand apps are becoming convenient and affordable to people.

Virtual Payments

Most of the on-demand apps provide online payment gateways. It is easy for users to pay and providers to collect without any hassles. In this payment method, there are no physical contacts with people, only virtual payments. Here there is no usage of physical money, or people don’t have to wait in ATM queues to collect cash. Every payment is virtual, and the user has access to check the payment details.

Flexible Services

On-demand apps provide instant deliveries and flexible services according to user requirements. The features and functionalities of on-demand apps let users manage it more comfortably. Delivery services are the successful service of the on-demand app compared to other apps. The users are happy when they receive the item ordered within a short span of time.

Conclusion

The usage of on-demand apps is rising every single day. It is helping both the service providers and customers to get the best results. The growth of on-demand apps was highly unpredictable and it happened because of the outbreak. Now, On-demand apps have become a new trend in the current scenario. So, your business should be changed as per the changes in the world. An on-demand service app can help your business to attract more people and for a skyrocketing growth.

It is the perfect time to start any niche market in this quarantine season with a niche delivery app beneficial to people. The demand for on-demand apps are increasing; many of the services began to integrate their business with on-demand apps. If you are running such a service and still not combined with any, then do it today itself. You can’t believe seeing the results!!

Why Independent Pharmacy Need a Delivery Driver App?

Medicines are an essential part of our life. To collect the prescribed medicines, one has to go to the pharmacy and have to wait in large lines. Sometimes after holding up in a queue for a long time, you came to know that particular medicine is not-in-stock, which is disappointing. 

However, an on-demand pharmacy delivery app can bring significant changes in the pharmacy business. Pharmacy on-demand services offer medicine delivery at the customer doorstep, which is beneficial for the growth of your business and gives you a unique identity. 

An independent pharmacy service can be set up by a single person or under the partnership. It is possible to manage the entire on-demand pharmacy delivery from a single platform to your customers. 

More than 22000 independent pharmacies serve patients across the country. Many of the patients are mobility limited. As a result, to serve their customers better, these pharmacies offer medicine delivery service.

on-demand pharmacy app

Need for on-demand Pharmacy applications

Nowadays, we are ordering food, taxi, grocery, clothes, and many more products and services at our doorsteps. Then why don’t we order medicines? As it is one of the fundamental things of our life, it is essential for the pharmaceuticals to create a medicine delivery app. 

So, Why customers are going for an on-demand pharmacy app? 

It’s very convenient: Using an on-demand pharmacy delivery system, anyone can order medicines with the prescription—now no need to waiting in long lines. 

Opened 24/7: The medical shops might not be open for 24/7. But with on-demand pharmacy ordering and delivery app, patients can order at any time from anywhere. 

Out-of-stock: Waiting for a long time in a medical shop line, and then you came to know that the prescribed medicine is out-of-stock. This is disappointing. However, with an online medicine ordering app, you can check the availability of specific medicines. 

When a patient is shopping for Rx/OTC fever medicine, transferring the prescription and looking for an alternative, for such customers, needs the independent pharmacies to have more time. 

The benefits offered by Independent Pharmacies to their customers are: 

  • No Waiting Time 
  • Extra Services are available 
  • Custom Orders are possible 
  • Home Delivery Services

Why is Medicine Delivery Apps growing faster?

Saves Time: The success of an on-demand medicines delivery app is, the patient gets the required medicines with few swipes and clicks, which is a time-saving and convenient method. 

Saves Money: You can buy medicines online with discounts and buy medicines from the best drug store using various coupons               

Informative: The app gives the medicine details search by the user, and it helps to create more awareness about the medicines. 

These reasons are enough for one to have an on-demand pharmacy delivery app.

 How does an on-demand pharmacy driver app work?

Historically the deliveries are managed manually. The deliveries are manually separated into different zones based on zip codes. Besides, drivers or pharmacy staff would call the customers to make sure they are available to receive the medicine or equipment.

A delivery management system can automate and improve the process. It can assign drivers to each delivery based on the most efficient routing so that the total miles driven by all drivers would be the least. Other methods, like the fastest delivery or lowest cost, are also possible.

The platform contacts the users with ETA and well as tracking URL so the users can see the delivery on a map. This eliminates unnecessary back and forth calls with service providers and frustrated customers.

There are many ways to integrate pharmacy POS systems. A common practice is to print bar codes or QR codes with the delivery address. A scan by a traditional bar code scanner enters the delivery info into the platform. Alternatively, the delivery information can be exported as a batch to the delivery management platform.

When an item is delivered, the driver can take a picture and signature from the customer on the mobile device as confirmation. 

An on-demand pharmacy driver app includes customer notifications to driver, real-time GPS tracking, and can update the status of delivery.

Which are the key players in the market?

Here are some of the players who witnessed the success of the on-demand pharmacy ordering and delivery app.

PillPack: PillPack is a leading on-demand pharmacy company in the U.S.

NetMeds: Netmeds is an Indian online medical store that provides reliable and affordable medicines. 

Medavail: Medavail is an innovative self-service pharmacy 

The features you can expect in the on-demand pharmacy app are an option to sort medicines, upload the prescription, and the user can schedule the date and time of delivery, multiple payment options are available. 

Do you have an Independent Pharmacy?

Are you running a pharmacy business? 

Are you searching for an on-demand pharmacy driver app? 

Then you are at the right place! Locologic can help you to make the delivery faster. 

Integrating with Locologic will make your store to run a huge business. Locologic is a driver app that helps your customers to receive their medicines in the doorstep.

When the user makes an order, and the store owner accepts the order, the diver will get a notification while the order is ready to deliver. Real-time order tracking system will help customers to track their medicine orders. 

So, It is clear that the on-demand ordering system and delivery app is the most profitable business in the industry. 

If you have an independent pharmacy, contact us.

Learn the working of delivery driver app.

Give your pharmacy business a new unique identity by providing your customers an easy to buy medicines and deliver with our driver app solution. 

We provide mobility solutions to entrepreneurs who are looking for an online medicine delivery app to manage medicine delivery service. 

Third-Party Delivery vs Own Delivery for Restaurants

Restaurants of all sizes are becoming increasingly aware of the importance of an outstanding delivery service for end-customers. Same day delivery, personalized delivery time options and free delivery have all become more critical as restaurants start competing mostly on the quality of the customer experience they can provide.

Restaurants probably couldn’t afford to overlook the trend in food delivery. Most restaurants prefer third party delivery services like Uber Eats, GrubHub or Postmates, etc. because the cost of handling in-house food delivery models and delivery personnel is significantly high.

The other side to the tale is the restaurants preferring to own the end customer experience, and therefore investing in creating an in-house delivery model.

Let’s compare the two available options by looking at the pros and cons of these models. 

Own Delivery for Restaurants

Third-Party Delivery Services: 

Third-party delivery means outsourcing the delivery services to a third-party company. While there are many advantages of starting own delivery system for your restaurant, we will go through these in the next section – using a third-party delivery model has its significant benefits.

Most notably, according to a study, 63% of young adults use third-party delivery apps. There are two types of delivery options in third-party delivery services i.e., you can link with online food aggregators (e.g., Swiggy, Zomato, UberEats). Otherwise, you might recruit people from different companies that would work solely for you. 

Pros of Third-Party Delivery Service: 

  • Utilizing a third-party model can bring you the new business because each platform brings its loyal customers and target audiences, some of which you may not be able to reach on your own. This expanded accessibility can be particularly handy for small enterprises and startups. You can also collaborate with as many distribution partners as you need, so you can significantly extend your scope. 
  • Choosing to outsource delivery will reduce the fixed costs as you don’t have to pay the delivery workers any salaries and you don’t have to pay the insurance costs also. 
  • Working with third party companies allows you to work with a professional group of staff. You don’t have to think about spending time, energy or any of your resources on employee training. These companies provide you with an excellently trained team that treats every customer order with the utmost care. 
  • Outsourcing delivery lets you concentrate on your main business: cooking delicious meals and delivering enjoyable customer experience. 

Cons of Third-Party Service: 

  • Delivery companies regularly charge high commission fees. Such payments may not be feasible depending on the company you operate and the margins, even with the facilities and expertise you’ll get in return. 
  • Third-party service provider involves a loss of control over one of the most significant customer experiences shaping aspects. Your business does not influence whether the company you pay is making mistakes or delivering the service that your clients want. While you do not influence this, insufficient staff training from third-party providers will affect your company. You will train the delivery personnel at the exact delivery standards that your company and its customers need, at least with in-house. 
  • Dealing with third party companies will leave you with no personal customer data. When it comes to your advertising campaigns or other marketing strategies, this will become relevant. Lack of customer data could have an effect on your revenue in the longer term because customer retention would be limited. 
  • While the fixed costs of introducing in-house delivery are higher, you can find that third party delivery undermines long-term productivity because the third-party company has to pay a fee on every order. 

Own Delivery Service: 

A restaurant may hire and invest in training a few food delivery employees to work at their restaurant. Hiring an in-house delivery fleet would guarantee that you have full control of their outside restaurant facilities, management, and activities. According to a study, 78% of delivery orders are placed through the restaurant itself, whereas only 22% of the orders are placed through third-party delivery companies. 

Pros of Own Delivery Service: 

  • Your restaurant will take back control over the entire delivery process by not outsourcing the delivery. Today, delivering top-notch customer experience is vital for getting them to order again, so it may be a smart decision to keep the delivery process in-house. You will not only be able to train the delivery team; You are able to train the delivery team and can choose your own business model and product offering. 
  • Reduced issues relating to communication. Just two parties collaborate for distribution of your company and its end-customer, reducing any possible communication barriers or breakdowns in order and delivery. 
  • An in-house delivery executive may take less time to deliver your order as it handles only requests from a particular restaurant. In contrast, a third-party food delivery executive may process multiple restaurant orders at the same time. 

Cons of Own Delivery Service: 

  • Establishing delivery services require capital and know-how. You need to buy a fleet of delivery vehicles, and you need to choose a secure payment system, pay for insurance for your drivers, find out how to manage deliveries and how to store and transport food, think about safe packaging. The ability to scale up your business depends on how much resources you have, and not how much money you have. 
  • When things go badly with an in-house model and customers end up disappointed, you can’t pass the buck on to a third-party company. With this method of distribution, you take full responsibility for bad experiences. 
  • You have to train the employees you hire for managing your delivery service that can be quite hectic and cost both time and money. 

While taking the case of own delivery business you require many things like a truck or any vehicle, drivers, an online portal to get orders, notifications, updations for delivery and new order, etc.

So, If you are stuck at how to start a delivery service Locologic can help you to build a delivery platform for your business. See how does it work?

Conclusion: 

For small and medium-sized restaurants, third party model is best suited, whereas the in-house model is the best for large enterprises. 

Now you will be confused about how to start your own delivery service. Initially learn about how does delivery driver app work in many cases.

So, Both third-party and in-house models have both advantages and disadvantages. Before making a final decision, compare the choices to decide which form of delivery is best suited for your business.

How Does Delivery Driver App Work?

The job of a Delivery Driver is focused mostly on the transportation field and delivery of various goods and products. They drive motorcycles, small trucks, and bicycles to pick up and deliver packages.

While using a delivery driver app, the drivers can easily manage their list of deliveries assigned to them and efficiently map the destination. Delivery orders are automatically routed to the designated drivers using the Delivery Driver App. 

delivery driver app

Drivers notified via push notification about new deliveries. Updates to the tracked deliveries and updated back to the delivery platform.

Let’s have a look at the use cases of a delivery driver app.

Use Cases of Delivery Driver App

We can check on different platforms where a delivery driver app can be used:

Shopify

Shopify is an eCommerce tool that allows you to create and develop an online store where you can manage, sell, ship, and promote your products. Using the service, you will get access to the admin panel where you can add products, process orders, and store data. 

When the customer buys a product from the Shopify website, a notification will be received by the admin, customer, and delivery guy. The admin will notify the merchandise purchased by the customer and the credit details.

The customer will get a notification of when does the order gets delivered. The delivery guy gets a notification to pick up and deliver the ordered product with the location and details of the customer. 

So how does the delivery process works in Shopify? 

Only you want to do is integrate your Shopify account with the driver delivery app API and make the delivery faster. When an order placed on your eCommerce website, the orders will automatically list in the ‘My Deliveries’ section of the driver app.

Once the online delivery driver app integrated with your Shopify account, the driver gets the order notification automatically. Then the driver pick-up the order and deliver it to the customer on or before the delivery date. The driver has the option to update the status. 

Clover

Clover is an integrated point-of-sale (POS) system. It designed for retailers of different categories. It is available in web-based and server-based versions and offers a mobile POS option in addition to countertop units. Using Clover, thousands of transactions can be run more easily and manages their inventory through a single solution. 

Clover systems like the POS is painless to take payments as a small business. They back that up with decent customer service. We can recommend Clover to any small retailer who needs an easy POS setup and inventory management solution. 

If the Clover POS system connected to any restaurant If the system connected with the delivery driver app, it will automatically show the driver a delivery ordered by getting a notification. 

Trello

Trello is a web-based project management application where users can create their task boards with several columns and move the tasks between them. The columns include task statuses: To Do, In Progress, and Done. The tool can use for personal and business purposes. 

Trello can be used in different areas including real estate management, software project management, school bulletin boards, lesson planning, accounting, web design, gaming, etc.

As per the Trello using areas, there can be a task assigned to collect project report, printed documents, or such kind of activities that one want to receive it and give it to you. In such cases, you can use the driver delivery app. Once you integrate with the driver app, the drivers will get the notification regarding the location and details. 

Grubhub

GrubHub is an on-demand food delivery service and a unique online order delivery marketplace. There is a number of restaurants linked with the GrubHub online order network. You can select a restaurant based on location and order your food.

GrubHub gives users the ability to find delivery and takeout restaurants nearby in which they can order online for free.

If an online order placed in Grubhub, then they will notify drivers once the order is ready to pick. For a smooth delivery, you can connect the platform with the driver app. 

Wix

Wix is a cloud-based web development platform with customizable website templates. It allows users to create HTML websites and mobile sites through the use of online drag and drop tools. 

Users can add social plugins, e-commerce, online marketing, contact forms, e-mail marketing, and community forums to their web sites using a variety of Wix-developed applications.

If one who starts an e-commerce business or online marketing using Wix, then for the delivery of the purchased products in your eCommerce business, you can integrate your Wix eCommerce platform with the driver app. Then it will track the order and deliver it to the right place.  

Publix 

Publix Delivery lets you order groceries from your neighborhood using any device. The process can be completed in a few easy steps. Order your groceries from the connected grocery stores and schedule them for a particular time or day for delivery. 

Same as online food delivery service, groceries can also be delivered by integrating your grocery delivery app with the delivery driver app. 

Once you complete your order, it will notify the corresponding store and driver. The driver will collect your order from the store and deliver it to your doorstep without any struggles. 

For easy delivery, you need the right map API for your online delivery app.

Do you need to connect your online platform with any delivery driver app? 

Last-mile delivery is one of the biggest hassles involved in online selling. A delivery driver app is the best solution to optimize last-mile delivery for 3PL companies, restaurants, grocery stores, e-commerce companies, and many more. 

Let’s have look at the Locologic Last-mile delivery app.

Locologic is a driver delivery app that can be integrated easily with any of the above use cases. 

How does the Delivery Driver App Work?

In the Locologic delivery driver app, the driver can log in to the app using the user name and password. 

delivery driver app

The newly assigned orders will list in the ‘My Deliveries’ section. A driver can pick-up the delivery and update the status as delivered and not delivered. 

delivery driver app

For ease of delivery, drivers can make use of the map for getting directions, the best route, and real-time traffic information.

delivery driver app

The contact information of the customer is given with a call button. Once the driver reaches the customer location, click the call button to let them know. 

delivery driver app

After delivery, the driver wants to update the status as delivered or not delivered or submit photos or comments as proof of delivery. 

delivery driver app

Wrap-Up

Hence you got the idea about the platforms that can be connected with a delivery driver app and how to connect it more easily. If you have an eCommerce store or online platform then all you want to do is integrate your website platform with the driver app. 

Delivery driver app for Android/iOS are available in Locologic.

It’s true that last-mile delivery optimization can improve your logistics. Look at tips and optimization of last-mile delivery.

How to Start an Online Grocery Delivery Business?

Do everyone like shopping? Perhaps everyone loves to eat but not to shop much.

In this busy world, plenty of people are happy to pay someone to get their groceries. Here comes the birth of an online grocery delivery business. 

A grocery delivery service will do the shopping for people and delivered to their doorsteps. The service providers will partner with grocery wholesalers and offer special services to customers. 

The service will make you a money-maker if you have a reliable vehicle and have time to drive. According to studies in developed countries like the US, UK, etc  60% are shopping for groceries online. 

Learn how to start your own Grocery Delivery Business and whether it is the right fit for you and build a Grocery delivery app.

What are the steps to start a grocery delivery business?

Online grocery delivery business is a perfect business idea. So are you ready to take the next step?

Here are the simple steps you need to follow to start your grocery delivery business. These steps will ensure that your new online business is well planned out, registered properly and legally adaptable.

STEP 1: Plan your Grocery Delivery Business

Before starting your business you need to do is to develop an online grocery delivery service business plan. Strategic planning will make you a successful entrepreneur. You have to know your customer base before you begin your grocery delivery business. We had made some research and here are a few important topics you need to consider: 

  • What are the costs involved?
  • Who is your target market?
  • How long it will take you to reach a break-even point?

What are the costs involved in opening a grocery delivery business?

You don’t need a formal place to start a grocery shopping service business. All you need is a reliable vehicle and smartphone. You have to invest in the technology side so your customers have an easy way of ordering. For making grocery deliveries you need some essential tools according to your business needs. You need to ensure your drivers, their payment and budget for marketing as well. 

Who is your target market?

The target market is anyone who looking for time-saving services. Others, those who are unable to drive to the store and those who are running a busy schedule. 

How does a grocery delivery business make money?

In the grocery delivery business, the members are charged with a membership fee for the provided services. And also get charged based on the food quantity and the distance to the destination. Profits of the grocery delivery services are made by charging 10%-15% markups for the food you sell. And this leaves you with a profit of more than $10,000 including delivery fees and membership fees. 

Step 2: Use the business model of the e-commerce stores

Use the business model of e-commerce stores for an online grocery delivery store. Many of the e-commerce platforms like Amazon Prime, Instacart, etc had made their online grocery store in the same manner. 

  1. You have to connect with business owners, vendors, local groceries, wholesalers, customers, and distributors.
  2. Build a strong grocery delivery network to ensure timely delivery to your customers.

Step 3: Build the brand for your grocery business

You need to develop marketing strategies for your business on reliability, fast grocery delivery, and great customer service. A strong brand will help your grocery business stand out from competitors.

Step 4: Establish the web presence of your online grocery business

For the success of your online grocery delivery business, you need to establish the web presence of your delivery service. Build a website as the face of your business.

It will allow customers to learn more about your company. See the steps to take on how to build an online business. Use social media to attract new customers and clients.

Your website needs all the features that an online delivery store required. If you want to start an online grocery delivery business from scratch you need a perfect business plan. Hire software developers for this approach. But the approach is time-consuming and requires huge investment.

Do you know how to choose your software developers? Or else you can go for outsourcing. Outsourcing teams will do development more peacefully. 

There are many ready-made clone scripts available online which are open-source and you can customize according to your requirements. Let’s have a look at why the last-mile delivery business is an important part of eCommerce providers.  

Challenges of online grocery delivery business

  • Storage and Delivery Infrastructure

For online grocery stores, the entire chain from manufacturers to store and from there to customers must be very robust and time-efficient. The storage infrastructure would add up the cost of business operations by storing food products and delivering in refrigerated chambers. To compact this challenge: 

  • Integrate an inventory management system API with your grocery store to reduce storage cost & wastage. 
  • Partner with a reliable delivery service provider 
  • Segment networks to manage deliveries better and faster
  • Low-Profit Margin and Quality Assurance

Everyone shop online for better prices. The online service provider faces the challenge of competitive pricing. It is difficult and loss of money by maintaining the storage infrastructure, supply chain. In the case of vegetables and fruits, customers buy after checking freshness and quality. But while shopping online this option is not possible. So to buy groceries online by customers is the challenge.

As a solution to these problems:

  • Add non-perishable food products to your store. You can ad like packaged food, household items, etc as their storage and delivery cost less. 
  • Merge your online and offline grocery business to enhance the customer experience. 

Wrap-Up

The entrepreneurs must be aware of the challenges of the online grocery delivery business before starting it. As most people are relying on online shopping the online grocery business idea will fit perfectly in the current statics. Learn how to leverage technology, trends, and tactics. If you are very much aware of the strategies and trends then you can easily serve your target customers with online grocery business. 

Choose the Right Maps API for Your Online Delivery App

As directions become more automatic, digital maps are erasing the barriers between navigating real and virtual places.

Along with the technological advancements, digital maps had entered into the path of online delivery apps or on-demand apps with APIs. 

Starting a Delivery Business

If you have a challenging new business idea of an online delivery business then in this era that might be a good fit for you. Starting your own online delivery business is a great way to become your own boss. 

If you are in search of how to start an online delivery business, before that you need to know what all does this business required. As we know that many niche markets are in need of reliable delivery services, online delivery apps can help both service providers and customers. 

Delivery service is responsible to deliver all types of packages and items at the right time. The customer and service provider will check for their delivery time and delivered time. The product delivery can’t be get delayed because of any route issues or other map issues. 

Directions API and Distance API are the two major API’s using in online delivery app. The major benefits are:

  • It reduces the travel time 
  • Save purchase time
  • Helps to plan simple routes

It helped both the service providers and customers to know about navigation and delivery details. Thus digital maps have become an essential part of our life and made it much easier.  

Factors to consider before choosing your Maps API

Let’s consider Google Maps and Mapbox

For those who are in search of the right mapping service, Google Maps will be the one that comes up in the mind as it is the first mapping service in the world. Soon it reaps the trust of three great platforms – Android, iOS and Web.

The API integration is easier in Google Maps and it serves many use cases like provides location-based service for travel services and navigation for logistics platforms. 

On the other hand, Mapbox is a custom-designed map provider for mobile apps and websites. Mapbox is offering advanced features like Augmented Reality and Geospatial Mapping. Mapbox is also providing different APIs for web mapping services like Directions API, Geocoding API, and Static Images API.

Here are some factors that will help you to decide which API you need to choose for your service. 

  • The number of app users:

Before you search for the best Maps API for the service, you need to search for the number of users on that particular platform. There are daily limits for free views in Google Maps, It is up to 25,000 map views. When you cross the limit then you have to pay to access that platform.

  • Pricing:

Once you analyze the number of users, the next one you have to consider is pricing. While considering the pricing of Google Maps and Mapbox are partially free. Either you can go with free API or pay as per your service requirements. 

  • Documentation:

For developers, the guide to generate API and integrating maps in the app on the side of admin, customer, and service provider is different in each Map API provider.  

  • Ease of Use:

Make sure that your service providers can easily use the map feature and check how the map view is generated and is there an option for drivers to re-route. Also, check the chosen Map API is providing an option to customize. 

What all things a Map can do for you through mobile?

  • Get transportation directions
  • Creating a map
  • Measuring distance and ETA
  • Mixing maps information
  • Finding your location
  • Setting routes
  • Getting traffic information
  • Verbal instructions
  • Location sharing and editing

Digital Mapping Components for Android / iOS App

Turn by Turn Navigation: It helps the service provider to follow the map directions and to reach the location of the customer quickly and efficiently.

Real-Time Tracking: The admin is able to track the driver’s location in real-time. At the same time, a service provider and a customer can also track the details of location and delivery details. This is the main feature of the on-demand app. 

Expected Arrival Time: The expected time is calculated according to the route taken by the service provider. This will help the customers to find the expected time of the service provider. 

Traffic Updates: If there are any traffic problems then the Map API will re-route the driver. This will provide traffic updates to the customer and admin and they can track the service provider in real-time. 

Google Map API Features 

  • Street view with Panorama 
  • Heat Maps
  • Style Maps
  • Ground Overlay
  • Indoor Maps
  • Marker Clustering
  • Multiple Maps
  • Animation
  • Circles (Area around us)
  • Auto Latitude and Longitude

Pros of using Google Maps

  • Best Information: Google has lots of information because of Google’s geographical coverage. 
  • Multiple Style Options: You can manage the visibility, color, and opacity of all map elements
  • Street View: Interactive panoramas from different positions
  • Language Support: Google Maps supports many languages
  • Information Support: Multiple developers are providing support

Cons of using Google Maps

  • Limited Accuracy
  • Location information can be misused
  • Limited routes
  • Tougher accessibility 

Mapbox Use Cases

  • Asset Tracking
  • Data Preparation
  • Situational Awareness
  • Content Tagging 
  • Store Locator
  • Turn-by-Turn Navigation
  • On-demand Logistics
  • Data Visualization

Pros of using Mapbox

  • Unique Customization: Mapbox is more customizable than Google Maps.  
  • Open-source SDK: Mapbox map SDK’s are open-source
  • Mapbox AR: Allows for building location-based experiences using POI’s
  • Offline Maps: Mapbox provides more flexibility regarding its offline mode. 

Cons of using Mapbox

  • System is too complex
  • Not a free service
  • Strict data standardization
  • Steep learning curve for developers

Price Comparison of Google Maps and Mapbox

Google has reduced its map view limit while Mapbox is providing 50,000 free map views a month. Google Maps raised the price of the dynamic map API from $0.50 to $0.700 per 1000 loads. But, In Mapbox after 50,000 map views and for the next 1000 views its costs only $0.5. 

It also provides custom pricing for enterprise volumes and its free plan has tileset storage and dataset storage of 50GB and 5 GB. The significant difference between Google Maps and Mapbox makes people choose the Mapbox API. 

How to choose the Map API?

Now, you got an idea about Google Maps and Mapbox. Both have equal functionalities and advantages. The main thing you need to consider is, does it suit your business needs? 

Here are some questions for you to think: 

What type of business you are running?

  • Street-based retail service
  • Tour planner app
  • Logistics app
  • On-demand app
  • Gaming app

What is the size of your business?

If your website is small or your app doesn’t need maps then you don’t want to worry about it. For startups that use maps a lot in their app then you can go for Mapbox. 

Wrap-up

It’s all up to you to decide which service you should use for your business. If you have decided to switch from Google Maps to Mapbox then there is good news for you.

We know that both the services have similar data sources and features, because of that it’s easy to switch from Google Maps to Mapbox. If you need an API with efficient tracking, re-routing and real-time updates then Google Map API is best to use.  

We have an enterprise solution for last-mile delivery.

How Last Mile Delivery Optimization Improve Your Logistics?

Last-mile delivery is the final stage of the delivery process from the logistics hub to the end-user. Businesses that offer delivery of goods are ready to pay for personalized last-mile deliveries.

last-mile delivery

It will also encourage returning customers while the last-mile delivery service is more fast and predictable, highly flexible with real-time tracking and operations efficiency. 

While most of the great companies have many ways to conduct the delivery experiments, other businesses are facing last-mile delivery costs and challenges within their budgets. The last-mile logistics are sometimes unpredictable and inefficient when there is a shortage of drivers or due to the high cost of fuel.

From choosing the right delivery partner to integrating with the right last-mile delivery software platform, each aspect of the standard delivery operations should be taken into account. 

The following last-mile delivery tips will help you to implement the best last-mile delivery strategy for any business with low cost and helps to improve customer experience. 

Last-Mile Delivery Tips

Flexible Delivery Options

Flexible deliveries will increase customer satisfaction. Customer needs the purchased products to be delivered according to their demands. It can be the same day or within a week. 

Real-time Tracking

The real-time tracking system will help both users and companies to get proper real-time visibility. A real-time tracking system will send notifications to customers and shippers. It will be easy for the consumers to know when it is shipped, and when it will arrive. 

Optimize Driver Routes

Issues regarding incomplete deliveries and wrong delivery routes can be solved using road mapping software. It will help drivers to plan their routes. Companies can inform the driver if the selected route has traffic or if there are any short cuts to the destination.

Share your delivery expectations

If you are outsourcing delivery with a third party, ask them to follow your policies. In case, If mistakenly the ordered package causes any damage, let the driver know not to deliver that package which will make a bad impression between the retailer and consumer. 

Find your right delivery partner

There are a lot of last-mile delivery services available today, so choose the right one for your eCommerce store. Invest your time for the research and check if your delivery partner has any specialization and what all technical solutions are they providing. 

Money-Back Guarantees

Fast returns will increase the purchase of more than free returns. Instead of solving the problems, the best option is to start with proper return policies. 

Outsourcing

Most retailers outsource the last-mile delivery to their right provider which will also create a good customer experience. 

Wrap-Up

Last-mile delivery is the most significant element of logistics. While the demand for a systematic last-mile delivery drives the companies to opt for a better solution, they have to figure out the best that fits their business.

A powerful last-mile delivery solution can boost your last-mile delivery which will also pay a way to increase profit and take your company to the next level. 

The above tips are the solutions for how to improve last-mile delivery.  If your business needs a last-mile delivery software then integrate your business with us.

GloriaFood Integration in Locologic

order management system

As your business grows, the order management process will become clumsy. There are various procedures to maintain an ideal order management system. Track customer orders, Fulfill the orders and receive payment. Things will be difficult if there is a lot of open orders at a time.

An Order Management System provides information about the database of customers and vendors, returns and refunds of customers, billing and payment details and order processing information. If your order management system is integrated with a logistics company, therefore, It will allocate the customer order automatically to the last-mile delivery partner to deliver the product. 

LocoLogic is a smart and easy way to connect with local deliveries. Locologic connects with order management systems to get delivery orders into your Locologic platform. It can be efficiently assigned to your drivers for delivery. 

Restaurants using GloriaFood’s can use Locologic for delivery management.

GloriaFood is a powerful and intuitive online restaurant ordering system that enables your customers to place orders from your website, Facebook page & mobile app. You can assign drivers manually or automatically in the Locologic dashboard for the new orders.

New Integration in Locologic

Locologic has made its new integration with GloriaFood

GloriaFood is an online ordering system for restaurants that enables your customers to place orders from your website, Facebook page, and mobile app.

The new orders of GloriaFood can be loaded in the dashboard of Locologic. You can assign drivers to Locologic manually or automatically for new orders.  

Dashboard (Business Owner) : 

The map-based interface of Locologic will simplify your business operations from a single dashboard. You can assign drivers manually or the system itself will assign drivers for particular deliveries. You don’t want to worry about your driver, Locologic will allow you to manage and track your orders. Using open APIs Locologic will fetch orders and assign tasks automatically based on the distance. Your customer will get a notification when the delivery agent starts, reaches and finish the task. 

Driver App

Pick-up the delivery and update the status as delivered or not delivered. For easy navigation, the driver can use the map for getting directions to the place of delivery which includes real-time traffic information and find the shortest route. Call your customer from My deliveries and update the status, comments, photos as proof of delivery.  

Feature list of Locologic

The new user features added in Locologic are:

  • Customer Section
  • Add customer report
  • Add customer option in adding delivery 
  • Admin can edit delivery status, login details, and driver login

If you require integration with your order management system, contact us and we will add it for free of cost.